Community Support Representative
Posted on :
14-04-2024
Employer Active
1 Vacancy
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Job Description
Req ID : 583280
- Solve large amounts of tickets, comments, and respond to users in a timely manner.
- Answer customer requests or inquiries concerning services, products, billings, etc.
- Put the customer first by remaining polite and professional at all times; keep open and interactive communication.
- Provide excellent quality customer service and do everything possible to resolve any matter to user satisfaction, within our user guidelines.
- Provide prospective users with logical advice on our games that can best meet their needs by using the right methods/tools.
- Maintain up-to-date user database through internal and external communications.
- Prepare product or service reports by collecting and analyzing user information and contribute to team effort by accomplishing related results as required.
Employment Type
Full Time
Company Industry
Department / Functional Area
Key Skills
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