Application Support ....
Application Support Engineer
Posted on :
12-03-2024
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
Req ID : 880795
- Writing highly detailed troubleshooting articles that are the core of our Knowledge Base. Each day, you will flex your technical skills and writing ability.
- Making continuous improvements to existing KB articles. Our Concept Graph prioritizes the most important article upgrades and uses natural language processing to make it easy to find any article about any topic in an instant.
- Writing training curricula and certification tests that help L1 and L2 support agents cross-train on multiple products, which allows us to solve customer issues faster.
Employment Type
Full Time
Company Industry
Department / Functional Area
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
