Application Support Analyst Jobs in Jordan

Works with the Academy management/Project & course managers/Business development team in identifying resourcing needs/gaps and responsible for closing any resourcing gaps across the region and across subject matter expertise. Expands network across the region to widen the Acade More...

Analyze support operational processes and recommend improvements. Analyze transactional data to align with knowledge improvement, TNA, FAQs, Best practices. Work closely with different departments to assist support agents operation. Team scheduling and staffing recommendations ba More...

This role is the highest-level customer support engineer we have - our tickets cannot be elevated above you. The problems are complex. The solutions might be configuration, database-level, or even code-level. Trilogy takes pride in its customer support quality and makes sure customer More...

Manage the team of CHVs and their activities and organize the day-to-day work. This is done through weekly meetings and regular phone calls and visits. Manage the financial transactions of the PSS activities: ensuring the budget is accurate and spending follows the budget. Support More...

Continuously track and monitor the ATMs service and take appropriate and immediate corrective actions. Reallocate ATMs and ensure all operate well. Install new ATMs and activate related systems. Ensure functionality of used ATMs and continuity of bank processes in case of conting More...

The successful applicant will: Support in developing social-first creative ideas, concepts and assets for PwC’s Middle East media handles, producing high-quality, visually engaging designs and maximising the use of creative social formats available on each platform. Work with More...

Diagnose, troubleshoot and repair technical issues. Log, prioritize and manage several issues at once. Track issues and respond in good and reasonable timing. Communicate with internal HW/SW teams either via phone or email to Diagnose and fix the issues. Prepare RCA and CRF f More...

Manage information technology and computer systems Plan, organize, control and evaluate IT and electronic data operations Design, develop, implement and coordinate systems, policies and procedures Ensure security of data, network access and backup systems Identify problematic ar More...

Excellent knowledge in Helpdesk support. Good knowledge in Switching & Routing with different venders such Cisco, HP, Juniper... Good knowledge in Windows Servers , manage users via active directory and build security by group policy management. Managing windows hyper V deplo More...

Working with customers to understand their technical issues and prioritize their top tickets in rank order Providing escalation communications for customers on existing or new top tickets (e.g., showstoppers) For those top tickets, providing a higher level of insight for customers More...

About the job Certify IT is looking for a driven and detail-oriented Customer Support Executive with fluent American accent to join our growing team. In this role, you will be responsible for providing exceptional customer service to our clients via email, phone, and chat. As a More...

Resolve customer inquiries via live chat in a timely and professional manner. Troubleshoot issues and provide solutions by working across teams to find the best solutions for our customers. Educate customers on Deriv products and services, communicate complex concepts to a diverse More...

ABB Motion is a pioneering technology leader, driving innovation in motion industries. We keep the world turning, while saving energy every day. Our motors and drives are an integral part of everyone's lives, writing the future of smart motion. You will be working as a Customer Su More...

Support loyal customers of ZenHR across all platforms (ZenHR, Akhtaboot, Testelllo, Cavall, and Career Connect). Partner with our customers to effectively answer inquiries through various channels (Phone calls, Emails, Live Chat, Social Media, Zoom calls, and in-person). Respondin More...

Research and identify solutions to software and hardware issues Diagnose and troubleshoot technical issues, including account setup and network configuration Ask customers targeted questions to quickly understand the root of the problem Track computer system issues through to res More...

Identifying hardware and software solutions. Troubleshooting technical issues. Diagnosing and repairing faults. Resolving network issues. Installing and configuring hardware and software. Speaking to customers to quickly get to the root of their problem. Providing timely and a More...

Implement minor physical repairs to all needed IT equipment, Work on minor bug fixes, and solve software issues. Support physical elements of remote repair as needed. Provide escalation support for the MSP for onsite equipment issues and other issues requiring knowledge of CRDF More...

Perform software distribution updates, server patches, scripting, testing and support Perform 1st and 2nd level desktop troubleshooting and end-user support in conjunction with the Information Technology Assistants Assists in maintaining the availability of Internet, VPN connectivi More...

We are Quadcode, a fintech company excelling in financial brokerage activities and delivering advanced financial products to our global clientele . Our flagship product, an internal trading platform, is offered as a Software-as-a-Service (SaaS) solution to other brokers. Curren More...

Prepare all Sales reports (daily, weekly, monthly) to enable management and Sales department to monitor day-to-day sales operations. Record all trade promotional activities into CRM and prepare monthly report about the trade activities and open accruals. Prepare all data and templ More...