Application Support Analyst Jobs in Jordan

Line management for support staff such as Finance, HR & Admin and Logistics. Member of the Area Management Group Compliance with and adherence to policies, guidance and handbooks and donor/auditor requirements Provide input on operational support to the Area Plan of Action, a More...

Client Support Service Professionals handle incoming phone calls regarding various service inquiries on Brokerage accounts. Calls will need to respond with a high degree of accuracy and efficiency, while consistently meeting key department performance metrics. Functional support areas More...

Scope a customer issue by collecting the relevant facts and investigate the problem by doing your own research and by involving other teams as needed. Consult and collaborate with your immediate peers or colleagues around the world and with management and engineering to resolve ser More...

Manage and triage incidents and service request assigned to team queues in Zohodesk . Possess or quickly gain detailed knowledge of the work done by the application development teams to effectively document and support the applications . Develop and mentor More...

Responsible for the customer support experience with Microsoft Own, troubleshoot and solve customer technical issues, using collaboration, troubleshooting best practices and transparency within and across teams (e.g. swarming) Identify cases that require escalation (either technic More...

Responsible for the customer support experience with Microsoft Own, troubleshoot and solve customer technical issues, using collaboration, troubleshooting best practices and transparency within and across teams (e.g. swarming) Identify cases that require escalation (either technic More...

Senior Field Engineer Application ModernizationOur ideal candidate will have 5+ years of experience as a field engineer or professional services consultant or contracting full stack developer working directly with Enterprise clients. Expert level knowledge about enterprise-scale More...

Application Portfolio Management(APM) Governance SpecialistQualifications and Skills: Bachelor's degree in Business system information, Information Management, or a related field. (Advanced degree or certifications are a plus.) Proven experience in APM, with a focus on gover More...

Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy. Helping identify marketing trends and key opportunities for innovation. Learning and working with various types of software for digital marketing. Working closely with sales and More...

With over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience. Come join CE&S and help us build a future where customers More...

A Technical Support Specialist's main duty is to provide technical support and assistance to clients and businesses regarding hardware and software issues. ... Technical Support Specialists are a huge benefit to companies as they modify, clean, install and repair computer systems More...

Customer Management and Issue handling Available to handle Emergency and critical issues while on call roster Stay abreast of on new technology/technical areas and share information about solution to define business requirements and participate in risk analysis Scope, define and More...

Support the HR team in setting up new electronic and paper archiving systems for employee files and recruitment files for different hubs. Maintain, organize and update staff personnel files, and ensure that all staff personnel changes are documented and updated in the HR database. More...

Excellent English (reading, writing, and speaking) is a must Ability to confidently provide technical support and assistance to tech-savvy customers regarding software issues Experience with troubleshooting, finding solutions and support customers Experience working with ticketi More...

Maintain a documentation system with up to date information for administrative activities, including filing of administrative documentation Provide administrative support in daily tasks related to the overall functioning of the technical units, as required Schedule internal and ex More...

Key Responsibilities: Holding high levels of professionalism and Deel product knowledge Using a consultative and empathetic approach in delivering customer support resulting in positive customer experience Efficiently work through tickets via voice calls, live chats, email a More...

Following up on REACH projects’ financial follow-up sheets on monthly basis to ensure spending and financial allocations are matching allocation tables. Supporting REACH management with the follow up on REACH projects spending. Supporting REACH management in budget proposals More...

Support loyal customers of across all platforms Partner with our customers to effectively answer inquiries through various channels (Phone calls, Emails, Live Chat, Social Media, Zoom calls, and in-person). Responding promptly to customer inquiries within the agreed SLA’s. More...

Impressing customers by solving complex or new problems Growing your product knowledge, in breadth and depth Digging deep to discover the root causes and solutions of issues - exploring source code, databases, logs, and traces Answering the same questions over and over again Pro More...

About the job Crossover is the world's #1 source of full-time remote jobs. Our clients offer top-tier pay for top-tier talent. We're recruiting this role for our client, Trilogy. Have you got what it takes? Does this sound like you? Your friends and family call you More...