Support Operations A....
Support Operations Agent
Posted on :
26-03-2024
Employer Active
1 Vacancy
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Job Description
Req ID : 758538
- Analyze support operational processes and recommend improvements.
- Analyze transactional data to align with knowledge improvement, TNA, FAQs, Best practices.
- Work closely with different departments to assist support agents operation.
- Team scheduling and staffing recommendations based on operational, peak, and off peak times.
Employment Type
Full Time
Company Industry
Department / Functional Area
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