Fire and Water Restoration Project Coordinator
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Job Location:
Southlake, TX - USA
Yearly Salary:
$ 45000 - 55000
Posted on:
11 hours ago
Vacancies:
1 Vacancy
Job Summary
Benefits:
- Flexible schedule
- Free uniforms
- Opportunity for advancement
- Paid time off
- Training & development
Company and Culture:
PuroClean a leader in emergency property restoration services helps families and businesses overcome the devastating setbacks caused by water fire mold biohazard and other conditions resulting in property damage. We operate with a servant-based leadership mindset and seek to create an environment where our team members can grow both professionally and spiritually through serving our customers communities and each other.
Job Position Description:
Manage the office team to perform and assist with the organization and running of the daily administrative operations of the company. Manage all aspects of accounting and reporting. Implement and adhere to accounting guidelines and reporting requirements. Ensure all job files are properly audited and contain all required documentation. Taking incoming calls and routing to the appropriate department taking incoming leads assisting in routing technicians and general clerical duties and light cleaning. Develop and implement an annual office administration plan and budget to improve productivity. Train and coach all office personnel to efficiently perform all assigned tasks. Serve as the in-house expert on utilizing QuickBooks Microsoft Excel Microsoft Office. Manage and improve customer satisfaction including the resolution of customer complaints. Manage the efficient operation and appropriate support of all business functions. Ensure proper accounting procedures are followed. All reporting is accurate and timely. Ensure customer files contain proper documentation and office team is competent and effective in all administrative tasks. All customer complaints are resolved quickly to the satisfaction of the customer.
Responsibilities:
Managing Customer and client satisfaction and representing and improving brand operations
Sort and distribute communications in a timely manner
Perform receptionist duties
Being proactive in resolution of customer issues concerns and complaints
Managing documentation related to jobs compliance scheduling and delegation of responsibilities
Maintaining employee documentation new hire orientations and managing invoices petty cash and duties related to office administration
Continue professional development of PuroClean specific skills and expertise: office procedures and processes
Safety and risk management following and maintaining guidelines for all field staff and office personnel
Schedule and plan meetings and appointments
Track inventory of supplies and equipment
Maintain trusting relationships with suppliers customers and colleagues
Handle collections on outstanding invoices
Qualifications/Skills:
Proficient using Xactimate & Symbility/Mobile Claims estimating platforms
Experienced in XactAnalysis Claims Connect MICA Dash software platforms
Experience with program work from all major insurance carriers
Understanding of safety guidelines and ability to manage them on site and while traveling
IICRC certified in ASD WRT and AMRT
Proven experience as a back-office assistant office assistant or another relevant administrative role in property restoration or construction
Experienced in XactAnalysis Claims Connect MICA Dash software platforms
Experience with program work from all major insurance carriers
Understanding of safety guidelines and ability to manage them on site and while traveling
IICRC certified in ASD WRT and AMRT
Proven experience as a back-office assistant office assistant or another relevant administrative role in property restoration or construction
Focus on personal development team building and leadership skills is essential
Attention to detail aptitude for multitasking and calm under pressure
Thorough understanding of office management procedures
Excellent organizational and time management skills
Ensure clear communication with entire staff ability to manage relationships
Aptitude with record keeping easily accessing information and communicating the message
Awareness and respect for safety using care are caution with teammates and customers
Strength with multitasking and handling deadlines organizational and leadership skills
Ability to learn quickly and flexible with change and professional challenges
Proficient in MS Office Dash MICA/Mitigate Xactimate and DocuSketch
Benefits:
Paid time off
Referral program
Tuition reimbursement
Flexible schedule
Compensation: $45000.00 - $55000.00 per year
We Build Careers - Steve White President and COO
With over 500 locations across North America and Canada PuroClean is leading the industry in emergency property restoration services by helping families and businesses overcome the devastating setbacks caused by water fire mold biohazard and other conditions resulting in property damage. We operate with a servant-based leadership mindset and seek to create an environment where our team members can grow both professionally and spiritually through serving our customers communities and each other.
Culture is very important to us. We want to make sure that we are the right fit for YOU!
Apply today and join our Winning TEAM.
We are One Team All In Following The PuroClean Way in the spirit of Servant Leadership
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location and not to PuroClean Corporate.
Required Experience:
IC
Key Skills
- Microsoft Office
- Microsoft Outlook
- Microsoft Word
- Visio
- Microsoft Powerpoint
- Microsoft Excel
- Project Management
- Sharepoint
- Project Management Software
- Microsoft Project
- Administrative Experience
- Project Coordination
About Company
PuroClean helps families and businesses overcome setbacks caused by water, fire, mold and other property damage. Find your local office here!
