Lead act as a role model mentor and encourage customer Apple product and services expertise to drive customer engagement and sales while building customer people and the sales floor workflow including managing relevant communication to team members and leadership to optimize the customer sure that sales strategy is effectively communicated to the team in a timely manner and executed in partnership with the leadership inform and align team members on store performance goals priorities and to time-sensitive team member feedback questions and concerns and escalate issues to Store Leadership as operational needs of the store such as opening and closing procedures cash management and other tasks as needed including but not limited to providing customer service and support in other areas of the to an inclusive environment by respecting each others differences and having the curiosity to Apples values of inclusion and diversity in daily activities.
You should:
Be available to work a schedule based on business needs that may include nights weekends and public holidays in the retail store and reliably attend work as scheduled in line with local laws and subject to any approved accommodations.
Have experience in retail or sales or related work experience.
Have experience mentoring or leading others personally or professionally.
You can:
Motivate others to achieve performance goals by fostering open dialog collaboration and recognition.
Resolve conflict and settle differences in productive ways.
Work in a fast-paced environment and make timely decisions using analytics experience and judgment.
Demonstrate excellent attention to detail and organization skills.
Work autonomously and be willing to take initiative without close supervision.
Drive results both individually and through enabling others by leading and collaborating.
Allocate resources and adjust processes to provide an exceptional customer experience.
Communicate effectively and tailor your communication style to different audiences.
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