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About Freshworks
Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user. Headquartered in San Mateo, California, Freshworks has a global team operating from 13 global locations to serve more than 65,000 companies -- from startups to public companies that rely on Freshworks software-as-a-service to enable a better customer experience (CRM, CX) and employee experience (ITSM). Freshworks cloud-based software suite includes Freshdesk (omni-channel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk), Freshchat (AI-powered bots), supported by Neo, our underlying platform of shared services. Freshworks is featured in global national press including CNBC, Forbes, Fortune, Bloomberg and has been a BuiltIn Best Place to work in San Francisco and Denver for the last 3 years. Our customer ratings have earned Freshworks products TrustRadius Top Rated Software ratings and G2 Best of Awards for Best Feature Set, Best Value for the Price and Best Relationship.
479 Job openings in Freshworks
We are looking for a hands-on Salesforce Administrator with strong development skills who can own the technical health scalability and performance of our Salesforce platform. This role is ideal for someone who thrives in core Salesforce configuration and custom dev More...
Freshworks is seeking a dynamic and strategic Sr. Manager of Customer Success Management to lead a team of high-performing CSMs reporting into the VP of Customer Success at Device42 a Freshworks company. This individual will be responsible for driving customer outcomes retention and e More...
SRE team includes expert Software and System engineers who are custodians ofAvailability Scalability and Performance of the SaaS products.We build tools and frameworks to monitor load test and sometimes build full platformfeatures that other products use. We undertake architecture rev More...
SRE team includes expert Software and System engineers who are custodians ofAvailability Scalability and Performance of the SaaS products.We build tools and frameworks to monitor load test and sometimes build full platformfeatures that other products use. We undertake architecture rev More...
OverviewAt Freshworks we dont just ship softwarewe shape it to be fast reliable and refreshingly simple. As a Senior Backend Engineer youll build the scalable systems that drive our global productsand do it with clarity ownership and a sharp eye for design. Youll raise the bar on perf More...
OverviewAt Freshworks we believe exceptional user experiences begin with exceptional engineering. As a Senior Frontend Engineer youll drive the development of fast accessible and elegant interfaces across our suite of global products. Youll translate complex business flows into deligh More...
OverviewAt Freshworks were building the foundational systems that power internet-scale SaaS products. As a Lead Systems Engineer youll architect services that are fast secure and built to last. Youll work across products and platformsowning design deployment and evolution of critical More...
OverviewAt Freshworks we believe exceptional user experiences begin with exceptional engineering. As a Senior Frontend Engineer youll drive the development of fast accessible and elegant interfaces across our suite of global products. Youll translate complex business flows into deligh More...
Locations: Hyderabad Chennai BengaluruAbout the RoleWe are looking for a seasoned Staff UX Writer with a passion for crafting clear concise and user-centered content to join our this role you will be a key player in shaping our product experience making complex features feel simple a More...
The Business Systems Manager - NetSuite is responsible for managing and optimizing the NetSuitesystem within an organization. They serve as the main point of contact for all NetSuite-relatedmatters collaborating with various stakeholders to gather requirements design solutionsimplemen More...
Were looking for a GTM Systems Analyst with a deep understanding of the Salesforce platform and a passion for continuous learning and this role youll partner with stakeholders across the organization to transform business needs into scalable system solutions. Your technical acumen an More...
Role OverviewThe Director of AI User Experience will lead design for intelligent human-centered experiences powered by the Freshworks AI platform. This critical role will shape how users interact with AI across our entire product portfolioincluding customer service IT sales and market More...
Freshworks is seeking a dynamic and strategic Product Marketing Manager who will be responsible for developing and executing go-to-market strategies to drive the adoption and success of products in the market. This role will collaborate closely with cross-functional teams including pr More...
Were looking for a data-driven and solution-oriented Senior Business Analyst to join our Field Revenue Operations team. Youll work closely with cross-functional stakeholders across Sales Marketing and Operations to drive strategic initiatives and improve GTM this role youll lead the More...
Role OverviewWe are seeking a seasoned and visionary Director of Content Strategy to build and lead the content design practice within our Product Design organization. This is a critical leadership role that views content as a core design material equal to pixels and code. You will be More...
Lets face it. Most people hate the software they use at work. Business software is clunky expensive hard to setup and frustrating to use. If the software that you use in your personal life is so easy and intuitive to use why cant business software be that way too At Freshworks we agre More...
At Freshworks we dont just ship softwarewe shape it to be fast reliable and refreshingly simple. As a Lead Backend Engineer youll build the scalable systems that drive our global productsand do it with clarity ownership and a sharp eye for design. Youll lead backend modules end-to-end More...
We are seeking a highly skilled SOAR Automation Engineer to join our dynamic Security Operations Center (SOC) this role you will be responsible for designing developing and managing automation workflows to enhance our security operations. You will play a critical role in improving in More...
Launch Your Sales Career in a High-Growth Tech CompanyAre you looking to break into tech sales Are you ready to work with global teams and build real-world business skills Freshworks is looking to hire interns for the Sales Development Representative role in India to support our India More...
Freshworks is seeking a strategic customer-obsessed Director to lead Executive Customer Advocacy and high touch strategic programs - this is a high-visibility role focused on building deep trusted relationships with our most senior customer champions.In this role youll design and lead More...