Freshworks

About Freshworks

Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user. Headquartered in San Mateo, California, Freshworks has a global team operating from 13 global locations to serve more than 65,000 companies -- from startups to public companies – that rely on Freshworks software-as-a-service to enable a better customer experience (CRM, CX) and employee experience (ITSM). Freshworks’ cloud-based software suite includes Freshdesk (omni-channel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk), Freshchat (AI-powered bots), supported by Neo, our underlying platform of shared services. Freshworks is featured in global national press including CNBC, Forbes, Fortune, Bloomberg and has been a BuiltIn Best Place to work in San Francisco and Denver for the last 3 years. Our customer ratings have earned Freshworks products TrustRadius Top Rated Software ratings and G2 Best of Awards for Best Feature Set, Best Value for the Price and Best Relationship.

703 Job openings in Freshworks

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We are seeking a Senior Account Manager to join our high-impact Digital Expansion sales team. This role is ideal for a dynamic customer-focused professional who thrives in a fast-paced target-driven environment and is passionate about driving value and revenue from existing More...

Employer Active Posted 3 days ago | Full-time | Easy Apply
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At Freshworks great user experience isnt a layerits built into the foundation. As a Staff Frontend Engineer youll architect the core of that experience. Youll own critical parts of our frontend stack lead large-scale initiatives and build frameworks and UI systems that power our globa More...

Employer Active Posted 3 days ago | Full-time | Easy Apply
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At Freshworks quality isnt a checkpointits part of our engineering DNA. As a Lead Software Engineer in Test youll be the technical owner of automation strategy and test architecture for products used by thousands every day. Youll work at the intersection of code tooling performance an More...

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About Team: The AI Platform team is responsible for developing the foundational services that enables AI/ML use cases in production. They are responsible to build a scalable robust platform that allows the Applied AI team to independently configure and deploy AI solutions through More...

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At Freshworks we are building the future of customer and employee engagement. Our Platform is the bedrock upon which our products are built enabling thousands of businesses to champion their customers daily. We are looking for a visionary technology leader to take the charge of our Pl More...

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Overview of the role:As a Lead Software Engineer you will focus on building next-generation platform services for Freshworks with your strong background in distributed systems and mentor your team to achieve this. You will have an opportunity to redefine customer experiences by buildi More...

Employer Active Posted 3 days ago | Full-time | Easy Apply

Role Overview:The Community Manager will play a key role in building nurturing and expanding our global customer community. This individual will serve as a champion of our customer base working to foster engagement encourage knowledge-sharing and create a positive and inclusive enviro More...

Employer Active Posted 3 days ago | Full-time | Easy Apply

As an Associate Technical Program Manager you will play an important role in shaping the knowledge and content strategy for enablement resources at Freshworks with our content management system. You will lead efforts to curate organise and deliver enablement content effectively ensuri More...

Employer Active Posted 6 days ago | Full-time | Easy Apply

Senior Noc Engineer

Freshworks - Hyderabad India
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As a Senior NOC Engineer you will play a vital role in ensuring the health stability and uptime of our production systems. This is a hands-on operational role requiring a deep understanding of system administration networking and incident response. Youll act as the first line of defen More...

Employer Active Posted 6 days ago | Full-time | Easy Apply

Lead - Data Analytics

Freshworks - Bengaluru India
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We are looking for a highly skilled Lead Data Analyst with strong expertise in Data Warehousing & Analytics to join our team. The ideal candidate will have extensive experience in designing and managing data solutions advanced SQL proficiency and hands-on expertise in Python.Key R More...

Employer Active Posted 6 days ago | Full-time | Easy Apply
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The Senior Sales Commission Analyst serves as a subject matter expert in sales this role you will be managing and improving the sales commissions program at Freshworks. This requires working closely with Revops  Sales leaders Payroll and HR teams to ensure timely and accurate co More...

Employer Active Posted 6 days ago | Full-time | Easy Apply
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About Freddy AIFreddy AI powers the next generation of CX automation and agent augmentation across Freshworks products from intelligent AI Agents & chatbots Copilots and AI Insights. Were building real-world AI products that blend the latest in LLMs retrieval-augmented generation More...

Employer Active Posted 6 days ago | Full-time | Easy Apply
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PM5 Senior Manager Data AnalyticsWe are seeking a highly analytical and strategic Senior Manager Marketing Analytics to lead our marketing analytics team and drive data-informed decision-making. This role will be responsible for developing and implementing analytics strategies that m More...

Employer Active Posted 6 days ago | Full-time | Easy Apply
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Freshworks is seeking a Lead - Customer Success to help manage and grow some of Freshworks largest accounts. This role will consult on out ITSM solutions for our Enterprise customers. Kindly note this is an individual contributor role on our team.Freshworks plans to open an offic More...

Employer Active Posted 6 days ago | Full-time | Easy Apply
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At Freshservice were on a mission to uncomplicate enterprise software. We believe powerful tools dont have to come with a steep learning curve and that great design is the bridge between complexity and clarity.Freshservice is a modern intuitive AI-powered ITSM platform from Freshworks More...

Employer Active Posted 6 days ago | Full-time | Easy Apply
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At Freshworks we believe great employee experiences start with great people - and that includes you. Were growing fast and were looking for a Mid-Market Account Executive whos passionate about building relationships solving meaningful problems and shaping the future of work. More...

Employer Active Posted 6 days ago | Full-time | Easy Apply
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Job Role:The Customer Success Specialist will proactively engage with customers to provide strategic and tacticalguidance to them in order to increase the value they acquire from Freshworks suite of products.Role Requirement: Engage proactively with customers using the engagement mode More...

Employer Active Posted 1 week ago | Full-time | Easy Apply
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We are looking for a strategic and results-driven Director of Global Go-To-Market Campaigns to join the Demand Generation (DG) Team and lead the design development and execution of comprehensive marketing strategies that blend digital traditional experiential and content-driven tactic More...

Employer Active Posted 1 week ago | Full-time | Easy Apply
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We are seeking a data-driven email growth marketer to grow our business by improving engagement with our prospects leveraging email and other digital channels. You will develop and execute on a cross-channel strategy to attract and nurture Freshworks prospects and customers with a foc More...

Employer Active Posted 1 week ago | Full-time | Easy Apply
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About Freddy AIFreddy AI powers the next generation of CX automation and agent augmentation across Freshworks products from intelligent AI Agents & chatbots Copilots and AI Insights. Were building real-world AI products that blend the latest in LLMs retrieval-augmented generation More...

Employer Active Posted 1 week ago | Full-time | Easy Apply