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About Freshworks
Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user. Headquartered in San Mateo, California, Freshworks has a global team operating from 13 global locations to serve more than 65,000 companies -- from startups to public companies that rely on Freshworks software-as-a-service to enable a better customer experience (CRM, CX) and employee experience (ITSM). Freshworks cloud-based software suite includes Freshdesk (omni-channel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk), Freshchat (AI-powered bots), supported by Neo, our underlying platform of shared services. Freshworks is featured in global national press including CNBC, Forbes, Fortune, Bloomberg and has been a BuiltIn Best Place to work in San Francisco and Denver for the last 3 years. Our customer ratings have earned Freshworks products TrustRadius Top Rated Software ratings and G2 Best of Awards for Best Feature Set, Best Value for the Price and Best Relationship.
471 Job openings in Freshworks
Work from our London office as this is an onsite roleManage a large volume of daily outbound interactions with prospective Freshworks customers via phone email and other media channels. The goal is to raise interest level qualify educate and connect them with our sales teams in order More...
Work from our Utrecht office as this is an onsite roleManage a large volume of daily outbound interactions with prospective Freshworks customers via phone email and other media channels. The goal is to raise interest level qualify educate and connect them with our sales teams in More...
Additional Information : At Freshworks we are creating a global workplace that enables everyone to find their true potential purpose and passion irrespective of their background gender race sexual orientation religion and ethnicity. We are committed to providing equal opportunity for More...
Additional Information : At Freshworks we are creating a global workplace that enables everyone to find their true potential purpose and passion irrespective of their background gender race sexual orientation religion and ethnicity. We are committed to providing equal opportunity for More...
We are looking for an experienced Mid Market Account Manager who has a knack in building deep customer relationships and driving incremental business in existing Freshworks customers by delivering value. They should have a consultative sales approach a successful track record gr More...
We are looking for a skilled and experienced Revenue Accounting Manager to join our team in this role you will play a critical role managing the revenue accounting team. Your primary responsibility will be to supervise the month close process and drive improvements in accounting thro More...
We are seeking a highly motivated and detail-oriented Deals Desk Analyst to join our Business Desk team. As our channel business continues to grow rapidly following the recent relaunch of our Channel Partner Program the Business Desk team plays a critical role as a strategic enabler o More...
We are seeking a highly motivated and detail-oriented Senior Deals Desk Analyst to join our Business Desk team. As our channel business continues to grow rapidly following the recent relaunch of our Channel Partner Program the Business Desk team plays a critical role as a strategic en More...
Responsible for the day-to-day administration of our equity incentive plans for U.S. and international participants.Accurate and timely processing of employee stock option exercises employee terminations Payroll YTD information Leave of Absence (LOA) and ESPP changes.Manage data inter More...
We are seeking an experienced and detail-oriented Senior Manager Executive Compensation to join our Total Rewards team. This is a high-impact individual contributor role responsible for designing managing and advising on executive compensation programs for our senior leadership. You More...
Vice President, Billing & Renewals - Operations & Transformation
We are seeking an exceptional high-impact Vice President of Billing and Renewal Transformation to lead the charge in modernizing and transforming our Billing and Renewals functions into strategic growth engines. This executive will own two distinct mission-critical mandates:Transform More...
About the role:Were looking for a Product Marketing Specialist to develop and execute marketing strategies to increase awareness and drive widespread adoption of our product. Our ideal candidate is an enthusiastic and seasoned B2B product marketer with a track record of success in nav More...
OverviewAt Freshworks we design products that make complex workflows feel refreshingly simple. As a Staff Product Designer you will define the products design vision and strategy translating user research and customer insights into elegant intuitive experiences. Youll balance hands-on More...
Freshworks is seeking an accomplished RVP Mid-Market Sales to lead and execute Freshworks strategy for the mid-market segment. As a key leader within the sales organization you will oversee the growth and performance of the mid-market sales team driving scalable solutions and fosterin More...
As a member of the Data Platform team youll be at the forefront of transforming how Freshworks Datalake can harnessed to the fullest in making data-driven decisions Key job responsibilities:Drive the backbone of our data platform by building robust pipelines that turn complex dat More...
Freshworks is seeking a dynamic and strategic Product Marketing Manager who will be responsible for developing and executing go-to-market strategies to drive the adoption and success of products in the market. This role will collaborate closely with cross-functional teams including pr More...
About the role:As a Senior Staff Engineer Data Scientist with a focus on GenAI (Generative Artificial Intelligence) you will be at the forefront of pioneering innovative applications of data science and machine learning in employee engagement and customer this role you will lead effo More...
We are looking for a motivated and customer-focused professional to join our team as a Senior Customer this role you will be the first point of contact for prospective customers handling incoming calls and chats assigning sales tickets and ensuring timely follow-ups with account mana More...
As Senior Manager Order Management (US Shift) youll be a key driver on the Business Desk team directly impacting growth by partnering across the business to streamline contract workflows structure complex deals and scale operations. Youll lead a high performing order management team More...
Overview -We are currently looking to hire high-potential BDMs. This position is an integral part of our sales engine. BDMs are focused on the front end of the sales cycle and are the face of Freshworks. The BDM team is responsible for identifying opportunities and generating a sales More...