Freshworks (Nasdaq: FRSH) is seeking a highimpact Enterprise Sales Leader to coach and lead a team of Account Executives covering strategic accounts across the Central U.S. This frontline leadership role is critical to driving Freshworks continued growth in the enterprise segment. Reporting to the VP NA Enterprise Sales you will lead a team responsible for executing complex multistakeholder sales cycles leveraging the MEDDIC sales methodology to drive consistent revenue performance and longterm customer value.
This is an ideal opportunity for a multiplier; someone who can build teams and develop people.
Key Responsibilities
Regional & Strategic Execution:
- Own and execute Freshworks enterprise sales strategy in the Central U.S. with accountability for new business acquisition and expansion within accounts of 1000 employees.
- Support and refine territory planning and account segmentation across key verticals in your region.
- Align regional sales execution with broader gotomarket priorities ensuring consistent messaging and field alignment.
Sales Methodology & Deal Leadership:
- Teach and coach MEDDIC (Metrics Economic buyer Decision criteria Decision process Identify pain and Champion) to improve forecast accuracy deal qualification and pipeline health.
- Oversee highvalue multithreaded sales opportunities from earlystage qualification to close guiding reps in articulating differentiated value to Clevel stakeholders.
- Engage directly in key strategic deals partnering with solution engineers and executive sponsors to move opportunities forward.
Operational Discipline:
- Maintain rigor around pipeline reviews forecast calls and sales performance management ensuring clear visibility into team health and revenue trajectory. This requires a strong quantitative presence and perspective.
- Leverage data to monitor performance and identify coaching opportunities.
- Drive continuous improvement in sales efficiency customer acquisition cost (CAC) and sales cycle velocity.
Team Development & Culture:
- Recruit onboard and develop topperforming enterprise AEs with a focus on building a highcaliber team in the Central region.
- Foster a culture of accountability excellence and growth by delivering consistent coaching feedback and development plans.
- Create a collaborative and inclusive team environment where reps are motivated to exceed goals and support one another.
CrossFunctional Alignment:
- Partner with Marketing Sales Enablement Product and Customer Success teams to deliver tailored messaging and enablement for enterprise prospects in the region.
- Act as a feedback loop between the field and product/leadership to help shape Freshworks competitive positioning in large enterprise accounts.
- Ensure enterprise customer experience is consistent highquality and aligned with Freshworks values.
Please note: This is a remote role open to applicants in the Central U.S. with a preference for Chicago IL or Austin TX
Qualifications :
Experience:
- 10 years in SaaS or enterprise technology sales with 35 years in a frontline leadership role managing enterprise sellers.
- Strong & demonstrable track record of success selling into Fortune 1000 / Global 2000 accounts within the Central U.S. region.
- Proven ability to manage and coach teams through complex highvalue multiyear deals.
Expertise:
- Deep familiarity with MEDDIC or similar qualification frameworks and how to apply them at scale.
- Experience selling ITSM CX CRM or EX solutions with an understanding of enterprise buying committees and procurement cycles.
- Proficient in Salesforce and other modern sales tech stacks (e.g. Clari Outreach Gong etc.).
Leadership Behaviors:
- CustomerObsessed: Advocate relentlessly for the enterprise customer while driving internal alignment to their needs.
- Disciplined Operator: Bring process structure and predictability to your teams daytoday operations.
- Team Builder: Develop a strong leadership bench through mentorship accountability and talent development.
- Strategic Thinker: Balance nearterm execution with longterm planning to ensure scalable growth
- Coach at Heart: Champion field enablement deal reviews and learning loops to grow your reps and improve win rates.
Additional Information :
The annual base salary range for this position is $204700 $235900 USD Sales Variable
Compensation is based on a variety of factors including but not limited to location experience jobrelated skills and level.
Freshworks offers multiple options for dental medical vision disability and life insurances. Equity ESPP flexible PTO flexible spending commuter benefits and wellness benefits are also offered. Freshworks also offers adoption and parental leave benefits.
At Freshworks we are creating a global workplace that enables everyone to find their true potential purpose and passion irrespective of their background gender race sexual orientation religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant richer work environment that advances the goals of our employees communities and the business.
Remote Work :
Yes
Employment Type :
Fulltime