Sutherland

Responsibilities:Support monitoring of service level performance at interval level against planned AHT Aux & Shrinkage and correlate with non-adherence at Consultant levelEnsures real-time call outs on performance and staffing level are made to floor supervisors for appropriate action

Responsibilities:Support monitoring of service level performance at interval level against planned AHT Aux & Shrinkage and correlate with non-adherence at Consultant levelEnsures real-time call outs on performance and staffing level are made to floor supervisors for appropriate action

Managers in this role get to: Strengthen relationships: Establish and maintain communication with clients and/or team members; understand needs resolve issues and meet expectations. Impact the bottom line: Produce solid and effective strategies based on accurate and meaningful data re

Managers in this role get to: Strengthen relationships: Establish and maintain communication with clients and/or team members; understand needs resolve issues and meet expectations. Impact the bottom line: Produce solid and effective strategies based on accurate and meaningful data re

Monitor single name corporate credit situations in North America across performing and opportunistic strategy in both leveraged loan and high yield markets Perform investment research including: Building financial models with KPI driven Revenue models Cost drivers Working capital ana

Monitor single name corporate credit situations in North America across performing and opportunistic strategy in both leveraged loan and high yield markets Perform investment research including: Building financial models with KPI driven Revenue models Cost drivers Working capital ana

As member of the team You will make claim decisions and respond to claimant employer and client queries via phone and email within defined KPIs (decision and response time quality and customer satisfaction). This role interacts with client team members employers  employees and other c

As member of the team You will make claim decisions and respond to claimant employer and client queries via phone and email within defined KPIs (decision and response time quality and customer satisfaction). This role interacts with client team members employers  employees and other c

Were now hiring Property and Casualty Insurance Advisors who want to grow a fulfilling career centered around cultivate strong relationships.In this role youll provide accurate and timely responses to a variety of calls that will include but not be limited to travel insurance coverage

Were now hiring Property and Casualty Insurance Advisors who want to grow a fulfilling career centered around cultivate strong relationships.In this role youll provide accurate and timely responses to a variety of calls that will include but not be limited to travel insurance coverage

Sutherland is seeking a motivated and passionate person to join us as a Technical Customer Service Associate. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed

Sutherland is seeking a motivated and passionate person to join us as a Technical Customer Service Associate. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed

Sutherland is seeking an attentive and analytical person to join us as a Quality Analyst. The Quality Analyst is a front-line position responsible for the evaluation and documentation of customer transaction to ensure accurate and consistent information is provided to customer.The Qua

Sutherland is seeking an attentive and analytical person to join us as a Quality Analyst. The Quality Analyst is a front-line position responsible for the evaluation and documentation of customer transaction to ensure accurate and consistent information is provided to customer.The Qua

Sutherland is seeking an attentive and analytical person to join us as a Quality Analyst.The Quality Analyst is a front-line position responsible for the evaluation and documentation of customer transaction to ensure accurate and consistent information is provided to customer.The Qual

Sutherland is seeking an attentive and analytical person to join us as a Quality Analyst.The Quality Analyst is a front-line position responsible for the evaluation and documentation of customer transaction to ensure accurate and consistent information is provided to customer.The Qual

Respond to customer inquiries and provide technical support via email and chat in a timely and professional manner.Troubleshoot technical issues reported by customers and work towards a timely resolution escalating complex issues to the appropriate team or departments when necessary.R

Respond to customer inquiries and provide technical support via email and chat in a timely and professional manner.Troubleshoot technical issues reported by customers and work towards a timely resolution escalating complex issues to the appropriate team or departments when necessary.R

5 Years of extensive work exp in SAP SF - Employee Central Payroll and Security.Designing implementing and supporting complex business processes in an SAP SuccessFactors Human Capital Management (HCM) environmentCandidate preferred to have SuccessFactors certification.Candidates shoul

5 Years of extensive work exp in SAP SF - Employee Central Payroll and Security.Designing implementing and supporting complex business processes in an SAP SuccessFactors Human Capital Management (HCM) environmentCandidate preferred to have SuccessFactors certification.Candidates shoul

Leadership & Team Management:Provide strategic and operational leadership to the HR Shared Services (HRSS) team ensuring efficient and high-quality service delivery.Lead HR operations across India China and Bulgaria while managing global HRSS HRIS and integration specialists.Build and

Leadership & Team Management:Provide strategic and operational leadership to the HR Shared Services (HRSS) team ensuring efficient and high-quality service delivery.Lead HR operations across India China and Bulgaria while managing global HRSS HRIS and integration specialists.Build and

Job Title: Customer Support AssociateRoles and Responsibilities:Be the primary point of contact for our Business-to-Business customers through Voice Email & Chat.Provide timely accurate and professional support while maintaining service-level agreements (SLAs).Take full ownership of e

Job Title: Customer Support AssociateRoles and Responsibilities:Be the primary point of contact for our Business-to-Business customers through Voice Email & Chat.Provide timely accurate and professional support while maintaining service-level agreements (SLAs).Take full ownership of e

Key ResponsibilitiesArchitectural Design & StrategyDefine end-to-end data architecture strategy using SAP Datasphere in alignment with the enterprise data roadmap business requirements and technology standards.Develop highlevel solutions and architectural blueprints for data ingestion

Key ResponsibilitiesArchitectural Design & StrategyDefine end-to-end data architecture strategy using SAP Datasphere in alignment with the enterprise data roadmap business requirements and technology standards.Develop highlevel solutions and architectural blueprints for data ingestion

Must have / Required Skills: â Microservices KUBERNETES DOCKER AWS CLOUD Oracle/IBM/Tomcat application servers SPLUNK DYNATRACE Oracle Fusion Administration or Micro services/Kubernetes Administration background. â Experience in troubleshooting JVM failures JDBC connection leaks and s

Must have / Required Skills: â Microservices KUBERNETES DOCKER AWS CLOUD Oracle/IBM/Tomcat application servers SPLUNK DYNATRACE Oracle Fusion Administration or Micro services/Kubernetes Administration background. â Experience in troubleshooting JVM failures JDBC connection leaks and s

Job Summary:We are looking for a skilled New Relic Administrator with 48 years of experience to manage observability across large-scale complex application and infrastructure environments. The role includes optimizing monitoring configurations automating agent deployments troubleshoot

Job Summary:We are looking for a skilled New Relic Administrator with 48 years of experience to manage observability across large-scale complex application and infrastructure environments. The role includes optimizing monitoring configurations automating agent deployments troubleshoot

Additional Information : Our employees enjoy:Competitive compensation packages inclusive of base pay incentives over-time and shift differentials for certain shifts.Annual merit increase based on performance.Paid Training whether onsite or in work at home.Discounts for several corpor

Additional Information : Our employees enjoy:Competitive compensation packages inclusive of base pay incentives over-time and shift differentials for certain shifts.Annual merit increase based on performance.Paid Training whether onsite or in work at home.Discounts for several corpor

Participating in pre-sales meetings with the customer understanding the customers pain points collecting solution requirements.Working with the sales team to identify SAP services IP and value proposition for SAP opportunities.Developing a solution approach including staffing timeline

Participating in pre-sales meetings with the customer understanding the customers pain points collecting solution requirements.Working with the sales team to identify SAP services IP and value proposition for SAP opportunities.Developing a solution approach including staffing timeline

Schedule Uploader / Manage the Headcount Reconciliation Report and Tool / Avaya ID ManagementQualifications : Knowledge in using MS Office Flexibility to work in a 24/7 environment including but not limiting to GY shifts weekends holidays and overtime as necessary - Demonstrated lead

Schedule Uploader / Manage the Headcount Reconciliation Report and Tool / Avaya ID ManagementQualifications : Knowledge in using MS Office Flexibility to work in a 24/7 environment including but not limiting to GY shifts weekends holidays and overtime as necessary - Demonstrated lead

Sutherland is looking for Project Managers who want to benefit from a great Onboarding program work environment job stability and professional growth opportunities working with multicultural teams all over the globe for one of the biggest IT Solutions multinationals in the world. The

Sutherland is looking for Project Managers who want to benefit from a great Onboarding program work environment job stability and professional growth opportunities working with multicultural teams all over the globe for one of the biggest IT Solutions multinationals in the world. The

Deine Aufgaben:Beantwortung von Kundenanfragen hauptsächlich über Live-ChatUnterstützung bei Fragen zu Bestellungen Konten Produkten und LieferungenNutzung interner Tools zur Lösung von Kundenanliegen und zur Anleitung bei kleineren technischen ProblemenProfessionelle und freundliche

Deine Aufgaben:Beantwortung von Kundenanfragen hauptsächlich über Live-ChatUnterstützung bei Fragen zu Bestellungen Konten Produkten und LieferungenNutzung interner Tools zur Lösung von Kundenanliegen und zur Anleitung bei kleineren technischen ProblemenProfessionelle und freundliche