Sutherland

Role OverviewThe User Experience (UX) & Candidate Experience Analyst will lead the management optimization and performance tracking of Sutherlands career site and overall candidate journey. This role blends Talent Acquisition knowledge UX expertise data analytics skills and a creative

Role OverviewThe User Experience (UX) & Candidate Experience Analyst will lead the management optimization and performance tracking of Sutherlands career site and overall candidate journey. This role blends Talent Acquisition knowledge UX expertise data analytics skills and a creative

As an SME you will set the path to success by managing performance and service quality to guarantee customer satisfaction and meet revenue. You are also expected to:Establish and maintain communication with clients and/or team members; understand their needs resolve issues and meet ex

As an SME you will set the path to success by managing performance and service quality to guarantee customer satisfaction and meet revenue. You are also expected to:Establish and maintain communication with clients and/or team members; understand their needs resolve issues and meet ex

 The engineers should have:- Hands on experience as a Full Stack Developer - ReactJS TypeScript WebRTC PostgreSQL Firebase Realtime Database- 3-5 years of technical experience in fullstack development- Hands-on experience in ReactJS TypeScript WebRTC- Hands-on experience delivering m

 The engineers should have:- Hands on experience as a Full Stack Developer - ReactJS TypeScript WebRTC PostgreSQL Firebase Realtime Database- 3-5 years of technical experience in fullstack development- Hands-on experience in ReactJS TypeScript WebRTC- Hands-on experience delivering m

We are seeking a Voice Specialist with 4 years experience in speech synthesis and tuning. You will optimize prosody tone and clarity to create human-like empathetic synthetic voices.Responsibilities:Fine-tune voice output metrics.Optimize intonation flow and contextual delivery.Collab

We are seeking a Voice Specialist with 4 years experience in speech synthesis and tuning. You will optimize prosody tone and clarity to create human-like empathetic synthetic voices.Responsibilities:Fine-tune voice output metrics.Optimize intonation flow and contextual delivery.Collab

KEY RESPONSIBILITIES OF THE SMEEmpower the Work: Create facilitate Huddle Sessions to equip staff with fundamental skills and knowledge.Conduct BQM / Remedial training for the folks in nesting. Also conduct floor interventions for BQ teams.Strengthen relationships: Establish and maint

KEY RESPONSIBILITIES OF THE SMEEmpower the Work: Create facilitate Huddle Sessions to equip staff with fundamental skills and knowledge.Conduct BQM / Remedial training for the folks in nesting. Also conduct floor interventions for BQ teams.Strengthen relationships: Establish and maint

 In the Role you get:- Hands on experience in WebRTC & Full Stack Developer - WebRTC Node JS React JS- 1-3 years of technical experience in WebRTC- Hands-on experience in WebRTC & Full Stack Developer- Hands-on experience delivering microservices based architectures and design- Cloud

 In the Role you get:- Hands on experience in WebRTC & Full Stack Developer - WebRTC Node JS React JS- 1-3 years of technical experience in WebRTC- Hands-on experience in WebRTC & Full Stack Developer- Hands-on experience delivering microservices based architectures and design- Cloud

Key Responsibilities:Monitor real-time call volumes agent availability and adherence to schedules.Analyze and respond to deviations in performance metrics such as service levels occupancy and average handle time (AHT).Collaborate with team leaders and supervisors to address staffing g

Key Responsibilities:Monitor real-time call volumes agent availability and adherence to schedules.Analyze and respond to deviations in performance metrics such as service levels occupancy and average handle time (AHT).Collaborate with team leaders and supervisors to address staffing g

In this role you will handle maintenance collection and liquidation activities for an assigned portfolio of accounts. This will include handling a variety of customer inquiries analyzing payment history/notes and communicating statuses to customers. Our hours of operation are Monday-F

In this role you will handle maintenance collection and liquidation activities for an assigned portfolio of accounts. This will include handling a variety of customer inquiries analyzing payment history/notes and communicating statuses to customers. Our hours of operation are Monday-F

Software Development:Writing clean efficient and well-documented code. Debugging and fixing issues in software applications. Participating in code reviews and providing feedback. Contributing to technical documentation. System Administration:Assisting with the setup configuration and

Software Development:Writing clean efficient and well-documented code. Debugging and fixing issues in software applications. Participating in code reviews and providing feedback. Contributing to technical documentation. System Administration:Assisting with the setup configuration and

 EU 261 Assessment: Evaluate passenger claims under EU 261 regulations ensuring proper eligibility determination based on operational factors.Evidence Gathering: Proactively collect and analyze relevant flight operations data (e.g. flight logs METAR/TAF weather reports NOTAMs ATC comm

 EU 261 Assessment: Evaluate passenger claims under EU 261 regulations ensuring proper eligibility determination based on operational factors.Evidence Gathering: Proactively collect and analyze relevant flight operations data (e.g. flight logs METAR/TAF weather reports NOTAMs ATC comm

The Collections & Customer Service Representative is responsible for managing overdue accounts recovering outstanding debts and providing exceptional customer service. This role involves strong communication skills problem-solving abilities and attention to detail. The representative

The Collections & Customer Service Representative is responsible for managing overdue accounts recovering outstanding debts and providing exceptional customer service. This role involves strong communication skills problem-solving abilities and attention to detail. The representative

- Responsible for answering resolving customer issues and upselling through phone within a growing customer base- Identify and relate with various customer needs and scenarios- Provide customers resolution/consultation with cutting-edge solutions in a friendly confident and knowledgea

- Responsible for answering resolving customer issues and upselling through phone within a growing customer base- Identify and relate with various customer needs and scenarios- Provide customers resolution/consultation with cutting-edge solutions in a friendly confident and knowledgea

Roles: Workday Associate Mgr (HRIS & HR Analytics)Location: Chennai Night Shift (US Time Zone): 6:30 PM 3:30 AM Key ResponsibilitiesWorkday HCM ManagementOversee daily operations and maintenance of Workday HCMManage configuration updates testing and deployment of new functionality or

Roles: Workday Associate Mgr (HRIS & HR Analytics)Location: Chennai Night Shift (US Time Zone): 6:30 PM 3:30 AM Key ResponsibilitiesWorkday HCM ManagementOversee daily operations and maintenance of Workday HCMManage configuration updates testing and deployment of new functionality or

Job SummaryWe are seeking a highly skilled and experienced Full Stack Development Manager to lead a team of developers in building scalable high-performing web applications. This role involves hands-on development project leadership team management and cross-functional collaboration t

Job SummaryWe are seeking a highly skilled and experienced Full Stack Development Manager to lead a team of developers in building scalable high-performing web applications. This role involves hands-on development project leadership team management and cross-functional collaboration t

 Lead end-to-end Power BI implementation from requirements gathering and data modeling through report development deployment and user trainingWrite optimize and maintain complex SQL queries using CTEs window functions stored procedures and user-defined functionsBuild and support ETL/E

 Lead end-to-end Power BI implementation from requirements gathering and data modeling through report development deployment and user trainingWrite optimize and maintain complex SQL queries using CTEs window functions stored procedures and user-defined functionsBuild and support ETL/E

Job Summary:We are seeking an experienced Oracle EBS Technical Consultant with a strong background in HR and Payroll modules to support the development and maintenance of Oracle SQL stored procedures. This role is critical to enabling seamless integration between Oracle HCM and Oracle

Job Summary:We are seeking an experienced Oracle EBS Technical Consultant with a strong background in HR and Payroll modules to support the development and maintenance of Oracle SQL stored procedures. This role is critical to enabling seamless integration between Oracle HCM and Oracle

We now seek action-oriented problem-solving and self-motivated individuals to join us and showcase their customer service and related data entry skills as part of our healthcare team. You may be involved in claims adjudication and/or provider credentialing and depending upon program a

We now seek action-oriented problem-solving and self-motivated individuals to join us and showcase their customer service and related data entry skills as part of our healthcare team. You may be involved in claims adjudication and/or provider credentialing and depending upon program a

Leads in this role get to: Empower the Work: Create facilitate Huddle Sessions to equip staff with fundamental skills and knowledge. Impact the bottom line: Conduct BQ / Remedial training for the folks in nesting. Also conduct floor interventions for BQ teams. Strengthen relationships

Leads in this role get to: Empower the Work: Create facilitate Huddle Sessions to equip staff with fundamental skills and knowledge. Impact the bottom line: Conduct BQ / Remedial training for the folks in nesting. Also conduct floor interventions for BQ teams. Strengthen relationships

As member of the team You will make claim decisions and respond to claimant employer and client queries via phone and email within defined KPIs (decision and response time quality and customer satisfaction). This role interacts with client team members employers  employees and other c

As member of the team You will make claim decisions and respond to claimant employer and client queries via phone and email within defined KPIs (decision and response time quality and customer satisfaction). This role interacts with client team members employers  employees and other c

Sr. Managers in this role get to:Set the path to success:  Spearhead the direction for recruiting and hiring efforts to ensure a positive and smooth experience for candidates and or new hires.Drive productivity of Recruiters and ensure 100% fill rate and on time hiring for all require

Sr. Managers in this role get to:Set the path to success:  Spearhead the direction for recruiting and hiring efforts to ensure a positive and smooth experience for candidates and or new hires.Drive productivity of Recruiters and ensure 100% fill rate and on time hiring for all require