Sutherland
Description - Internal Sutherland is seeking an attentive and goal-oriented person to join us as a Lead - RTA. We are a group of driven and hardworking individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed
Description - Internal Sutherland is seeking an attentive and goal-oriented person to join us as a Lead - RTA. We are a group of driven and hardworking individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed
Sutherland
Sr. Associates in this role get to: Be the expert: Monitor queues in real-time to identify and call out any risks to meeting contractual KPIs like Service Level/ Abandonment % / Line Adherence / Handling Capacity/ SIR . Monitor service level performance at interval level against plann
Sr. Associates in this role get to: Be the expert: Monitor queues in real-time to identify and call out any risks to meeting contractual KPIs like Service Level/ Abandonment % / Line Adherence / Handling Capacity/ SIR . Monitor service level performance at interval level against plann
Sutherland
Provide customer support by phone email or instant message to consumers. Serves as primary contact for inbound customer issues.Escalate more technical product-related issues to proper product support department.Process a high volume of consumer inquiries about banking products and se
Provide customer support by phone email or instant message to consumers. Serves as primary contact for inbound customer issues.Escalate more technical product-related issues to proper product support department.Process a high volume of consumer inquiries about banking products and se
Sutherland
Perform payment follow-up activities on assigned patient accounts.Conduct collection activities by contacting government agencies third-party payers or patients via phone email or online portals.Continue follow-up efforts until the account is resolved paid or appropriately escalated.R
Perform payment follow-up activities on assigned patient accounts.Conduct collection activities by contacting government agencies third-party payers or patients via phone email or online portals.Continue follow-up efforts until the account is resolved paid or appropriately escalated.R
Sutherland
Practicante para el area de reclutamiento entre tus tareas se incluyen Primer contacto con el candidato Apoyo en el proceso Ver si la persona cumple con el requisito minimo Agendar las pruebas Logistica en eventos de contratacion Qualifications : Requisitos Estudiante de lenguas mode
Practicante para el area de reclutamiento entre tus tareas se incluyen Primer contacto con el candidato Apoyo en el proceso Ver si la persona cumple con el requisito minimo Agendar las pruebas Logistica en eventos de contratacion Qualifications : Requisitos Estudiante de lenguas mode
Sutherland
As a Product Manager youll have full lifecycle product management responsibility for products within our suite that are used by customer end users as well as agents analysts and managers from the operations teams. Specific responsibilities include:Lead the build out of our consumer-fa
As a Product Manager youll have full lifecycle product management responsibility for products within our suite that are used by customer end users as well as agents analysts and managers from the operations teams. Specific responsibilities include:Lead the build out of our consumer-fa
Sutherland
Analyze data to estimate the probability and likely cost of events such as death sickness injury disability or property loss.Design and price insurance policies pension plans and other financial strategies.Develop and implement actuarial models using statistical software (e.g. SAS R P
Analyze data to estimate the probability and likely cost of events such as death sickness injury disability or property loss.Design and price insurance policies pension plans and other financial strategies.Develop and implement actuarial models using statistical software (e.g. SAS R P
Sutherland
Deliver exceptional customer service: You will be required to deliver exceptional customer service to all relevant parties within the CX journey. Through utilizing the available tools and resources you will aim to meet and exceed clients needs. Understanding and sharing product infor
Deliver exceptional customer service: You will be required to deliver exceptional customer service to all relevant parties within the CX journey. Through utilizing the available tools and resources you will aim to meet and exceed clients needs. Understanding and sharing product infor
Sutherland
Be the primary point of contact for our Business-to-Business customers through Calls Email & Chat.Provide timely accurate and professional support while maintaining service-level agreements (SLAs).Take full ownership of each interaction with proactive problem-solving and excellent cus
Be the primary point of contact for our Business-to-Business customers through Calls Email & Chat.Provide timely accurate and professional support while maintaining service-level agreements (SLAs).Take full ownership of each interaction with proactive problem-solving and excellent cus
Sutherland
Be the primary point of contact for our Business-to-Business customers through Calls Email & Chat.Provide timely accurate and professional support while maintaining service-level agreements (SLAs).Take full ownership of each interaction with proactive problem-solving and excellent cus
Be the primary point of contact for our Business-to-Business customers through Calls Email & Chat.Provide timely accurate and professional support while maintaining service-level agreements (SLAs).Take full ownership of each interaction with proactive problem-solving and excellent cus
As a Support Superstar youll be the voice behind the music ensuring top-tier support for users. Your key responsibilities will include: Assisting users via email and web messaging with their inquiries and concerns Resolving account and payment issues smoothly and efficiently Answering
As a Support Superstar youll be the voice behind the music ensuring top-tier support for users. Your key responsibilities will include: Assisting users via email and web messaging with their inquiries and concerns Resolving account and payment issues smoothly and efficiently Answering
Sutherland
We are seeking a skilled and detail-oriented Loan Underwriter to join our lending team specializing in manufactured housing chattel loans. As an Underwriter they will play a pivotal role in evaluating loan applications and assessing the creditworthiness of borrowers seeking financing
We are seeking a skilled and detail-oriented Loan Underwriter to join our lending team specializing in manufactured housing chattel loans. As an Underwriter they will play a pivotal role in evaluating loan applications and assessing the creditworthiness of borrowers seeking financing
Sutherland
We now seek action-oriented problem-solving and self-motivated individuals to join us and showcase their customer service and related data entry skills as part of our healthcare team. You may be involved in claims adjudication and/or provider credentialing and depending upon program a
We now seek action-oriented problem-solving and self-motivated individuals to join us and showcase their customer service and related data entry skills as part of our healthcare team. You may be involved in claims adjudication and/or provider credentialing and depending upon program a
Sutherland
Training Team Manager to lead and develop a team of training professionals. The manager will oversee all aspects of training program development and implementation including team management curriculum design budget control LMS management and stakeholder communication. The ideal candid
Training Team Manager to lead and develop a team of training professionals. The manager will oversee all aspects of training program development and implementation including team management curriculum design budget control LMS management and stakeholder communication. The ideal candid
Sutherland
In this role you will be responsible for designing developing and delivering high-quality sales training programs to enhance the skills and knowledge of our workforce.Develop and maintain comprehensive sales training curricula and materialsConduct engaging and effective training sessi
In this role you will be responsible for designing developing and delivering high-quality sales training programs to enhance the skills and knowledge of our workforce.Develop and maintain comprehensive sales training curricula and materialsConduct engaging and effective training sessi
Sutherland
Be the primary point of contact for our Business-to-Business customers through Calls Email & Chat.Provide timely accurate and professional support while maintaining service-level agreements (SLAs).Take full ownership of each interaction with proactive problem-solving and excellent cus
Be the primary point of contact for our Business-to-Business customers through Calls Email & Chat.Provide timely accurate and professional support while maintaining service-level agreements (SLAs).Take full ownership of each interaction with proactive problem-solving and excellent cus
Sutherland
As a Technical Support Specialist you will:Troubleshoot and resolve issues related to network coverage device software/hardware mobile broadband and device setup/useProvide clear respectful and solution-focused customer supportFile and track technical trouble tickets in collaboration
As a Technical Support Specialist you will:Troubleshoot and resolve issues related to network coverage device software/hardware mobile broadband and device setup/useProvide clear respectful and solution-focused customer supportFile and track technical trouble tickets in collaboration
Sutherland
Accurately enter update and maintain provider information in internal systemsValidate provider credentialing data contracts and demographic data to ensure accuracyEnsure provider records are in compliance with CMS HIPAA and state/federal regulationsConduct routine audits and reconcili
Accurately enter update and maintain provider information in internal systemsValidate provider credentialing data contracts and demographic data to ensure accuracyEnsure provider records are in compliance with CMS HIPAA and state/federal regulationsConduct routine audits and reconcili
Sutherland
Sutherland Global Services is seeking a highly skilled Full Stack Developer who is comfortable with both front-end and back-end development. The ideal candidate should be passionate about building scalable web applications writing clean code and collaborating with cross-functional tea
Sutherland Global Services is seeking a highly skilled Full Stack Developer who is comfortable with both front-end and back-end development. The ideal candidate should be passionate about building scalable web applications writing clean code and collaborating with cross-functional tea
Sutherland
The Business Analyst performs a wide range of duties including some or all the following:Translate customer business requirements into technical designs and product configurationsWork closely with customer sales and service organizations to define application metrics reportsdashboards
The Business Analyst performs a wide range of duties including some or all the following:Translate customer business requirements into technical designs and product configurationsWork closely with customer sales and service organizations to define application metrics reportsdashboards