Sutherland

At Sutherland we are committed in creating a dynamic work environment that is professionally challenging and personally rewarding. Our team is composed of goal-oriented and strategic-thinking individuals and we are looking to add a Trainer who will create and facilitate training mater المزيد...

Managers in this role get to:Impact the Bottom Line: Drive the performance of a team of Consultants meeting and exceeding all KPI targets.Strengthen Relationships: Manage attrition shrinkage and other critical metrics of the team.Influence the Lives of Others: Coach and المزيد...

We seek a highly experienced and strategic SAP Offshore SAP ABAP lead to lead and oversee the implementation and optimization of RISE with SAP S/4HANA solutions for our clients who are into downstream oil and gas operations. This role seeks an experienced RISE with SAP S/4HANA ABAP le المزيد...

Monitor real-time queues to identify and escalate risks to meeting key contractual KPIsManage and schedule offline activitiesCompile EOD summaries highlighting SL trends agent productivity and staffing variances.Partner with floor leadership to relay actionable insights and support de المزيد...

You are expected to:Supervise/Observe training delivery in class.Guide/Coach trainers on technical soft-skills related aspects.Assess/Analyze/Monitor KPI performance for waves.Create effective action plans for improvements in training results.Supervise observe and coach the nesting le المزيد...

Roles and Responsibilities Invoice Processing1. Process all invoices assigned within the required Turn-Around-Time2. Statement Reconciliations Initiate follow up for the parked documents3. Reversals and corrections of incorrect posted invoices4. Handle the Blocked resolutions5. المزيد...

Are you an excellent verbal and written communicator and a great listener Do you thrive on a team thats focused on finding the best solutions for customers Can you remain kind and supportive when customers share their concerns about their loan Do you have prior collections sales or&#x المزيد...

Shape workplace culture: Offer support boost engagement and inspire positive attitudes; promote our culture and Winning Behaviors.    Keep Sutherland aligned: Measure and monitor existing policies and procedures.    Promote an open-door policy:  المزيد...

You are also expected to: - Create facilitate and/or revise training materials and documents to equip staff with fundamental skills and knowledge - Fill out accurate reports - Establish and maintain communication with clients and/or team members; understand needs resolve issues and me المزيد...

The Workforce Management Application Consultant utilizes their domain expertise in Workforce Management to work side-by-side with the WFM Business Consultants to assist NICE WFM customers with driving value realization and increased system adoption.  The Application Consultant pr المزيد...

Job DescriptionAre you a fan of new technologies applications and state of the art devices Then this opportunity might be just the right one for you! To ensure the expansion of our service delivery center in Sofia we are looking for Technical Support Specialists who will be dealing wi المزيد...

The main job of an Associate Manager Quality is to manage productivity of QAs and aid in their effectiveness. He/she must keep the QAs motivated and working as a team making sure each member understands company policies and guidelines. Associate Managers should possess strong organiza المزيد...

 Job Description: We are looking for an experienced SAP FICO / FICA and Funds Management Consultant with 810 years of hands-on experience in SAP ECC and SAP S/4HANA Private Cloud environments. The ideal candidate should have strong expertise in Financial Accounting (FI) Cont المزيد...

Consultants in this role get to: Be the Point of Contact: Responsible to Manage inbound and outbound calls to recover from applicable/assigned accounts/costumer. Define Sutherland Reputation: Delivering an experience to every customer meeting Oportuns service standards. Consistently D المزيد...

- Shall have good experience in components obsolescence management and alternative findingsShall have good understanding of the electronic hardware - Mandatory-Good understanding or experience in embedded hardware architecture understanding- Shall independently work on hardware life c المزيد...

ResponsibilitiesAct as the go-to expert on all things related to the project features policies and compliance.Monitor customer interactions to ensure quality accuracy and adherence to tone process and regulatory standards.Identify gaps in workflows and collaborate with operations QA a المزيد...

The duties and responsibilities of this position consists of but are not limited to thefollowing: Collaborate with contract management Team members to review and execute various contractsand agreements between our client and our carriers Ability to comprehend rates and surcharges from المزيد...

Establish and maintain communication with clients and/or team members; understand their needs resolve issues and meet expectations -Produce solid and effective strategies based on accurate and meaningful data reports and analysis and/or keen observations that would impact the bottom l المزيد...

We are seeking a detail-oriented and analytical Reporting Analyst to join our team in Bogota. As a Reporting Analyst you will play a crucial role in transforming complex data into actionable insights that drive business decisions. This position offers an exciting opportunity to work w المزيد...

Are you a dynamic and talented individual with a passion for turning raw data into actionable insights that drive strategic decision-making If you thrive in a collaborative environment have a keen knack for problem-solving and possess excellent communication skills we invite you to em المزيد...