Customer Success Director Jobs in USA

Why HarveyAt Harvey were transforming how legal and professional services operate not incrementally but end-to-end. By combining frontier agentic AI an enterprise-grade platform and deep domain expertise were reshaping how critical knowledge work gets done for decades to come.This is a rare chance...

DescriptionThe Customer Success Manager is responsible for ensuring longterm operational success system reliability and business value realization for customers using Intelligrateds material handling automation and lifecycle services portfolio. This role serves as the strategic partner for distribut...

Position SummaryAs a Technical CSM for Hotel Effectiveness you will play a pivotal role in making our hospitality customers successful leveraging our labor management solution. You will serve as the voice of the customer for Hotel Effectiveness at Actabl focusing on driving product value through dee...

DescriptionWere seeking a dynamic and detail-oriented Communication Associate to join our Banking & Sales Enablement this role youll be responsible for helping translate the technology and product changes that are made to banking and sales teams toolsensuring that end users are informed and empower...

As an Associate Customer Success Manager you have the opportunity to serve help and guide auto repair shop owners in digitally transforming their businesses with Shopmonkey.In this position you will lead Shopmonkeys customer expansion initiatives. You are responsible for building relationships with...

The OpportunityWe are hiring a Customer Success Operating Model Lead to join the Customer Value Office (CVO)the team responsible for defining how Adobe delivers and measures customer value across the post-sales lifecycle.This role will own the Expectations & Strategy layer of the Customer Success op...

Who is FranConnectFranConnect is the leading enterprise software provider for franchise and multi-location businesses. For 25 years the FranConnect AI-powered platform has served as the backbone for sales operations and marketing for over 1500 brands and one million locations worldwide. Iconic brand...

Our world is transforming and PTC is leading the software brings the physical and digital worlds together enabling companies to improve operations create better products and empower people in all aspects of their business.Our people make all the difference in our success. Today we are a global team...

NetDocuments is committed to providing an excellent candidate experience and will never ask you to engage in recruitment activity without phone video and in person meetings and communications from emails using the @ domain. If you have any concerns or questions about communications you have received...

Join Cartwheel to help tackle the student mental health crisis!Cartwheel is an early-stage company building a new kind of mental health program for kids that puts schools at the center. We see our role as supporting school staff who see kids every single day. Instead of going around them we collabor...

PagerDuty (NYSE:PD) is a leader in Digital Operations an always-on world organizations of all sizes trust PagerDuty to help them deliver a perfect digital experience to their customers every time. Teams use PagerDuty to identify issues and opportunities in real time and bring together the right peo...

PagerDuty (NYSE:PD) is a leader in Digital Operations an always-on world organizations of all sizes trust PagerDuty to help them deliver a perfect digital experience to their customers every time. Teams use PagerDuty to identify issues and opportunities in real time and bring together the right peo...

PagerDuty (NYSE:PD) is a leader in Digital Operations an always-on world organizations of all sizes trust PagerDuty to help them deliver a perfect digital experience to their customers every time. Teams use PagerDuty to identify issues and opportunities in real time and bring together the right peo...

TheCustomer Success Manager Enterpriseis responsible for driving long-term retention and growth across a portfolio of high-valueEnterprise accounts ($50k ARR)with dedicated high-touch coverage. You will act as atrusted advisorto restaurant and hospitality executives and operators ensuring they reali...

Join Cartwheel to help tackle the student mental health crisis!Cartwheel is an early-stage company building a new kind of mental health program for kids that puts schools at the center. We see our role as supporting school staff who see kids every single day. Instead of going around them we collabor...

We believe conversations will become the #1 way to shop.At Gorgias were building the platform that makes this real: a unified AI agent that sells supports and re-engages customers across the entire journey. Conversational Commerce is the future of ecommerce and were leading that shift.Our mission is...

Work Flexibility: RemoteThe Regional Manager Customer Success leads a geographically distributed team of Customer Success professionals supporting Smart Cares largest and most strategic customers. This role owns customer outcomes across a defined region including adoption retention expansion and ove...

PagerDuty (NYSE:PD) is a leader in Digital Operations an always-on world organizations of all sizes trust PagerDuty to help them deliver a perfect digital experience to their customers every time. Teams use PagerDuty to identify issues and opportunities in real time and bring together the right peo...

WHO WE AREZeta Global (NYSE: ZETA) is the AI-Powered Marketing Cloud that leverages advanced artificial intelligence (AI) and trillions of consumer signals to make it easier for marketers to acquire grow and retain customers more efficiently. Through the Zeta Marketing Platform (ZMP) our vision is t...

The opportunityAdobe is seeking a dynamic Director of Customer Success to lead the Americas Enterprise Customer Success & Strategy Org covering the Business Professionals segments. The Director will provide vision and leadership for a team of Managers and ICs delivering customer success initiatives...