Guest Service Jobs in Knutsford

To be a visual presence in the Banqueting department in the absence of the Assistant Manager or Manager.To run the shift and allocate daily roles to team members in the absence of the Assistant Manager or Manager.Represent the department in any meeting in the absence of the Manager.To ensure that al...

Deliver exceptional guest service ensuring every guest receives a warm personalised and luxurylevel experience.Resolve guest queries and concerns promptly and professionally.Maintain spa ambience including cleanliness presentation and atmosphere in all treatment and relaxation areas.Support VIP and...

Deliver a polished memorable welcome that sets the tone for a worldclass dining experienceShare confident knowledgeable guidance on menus specials and the wider F&B offeringArrive prepared punctual and presented to Gordon Ramsay Global grooming standardsEngage fully in preservice briefings contribut...

Support the Sales team with administrative tasks proposals contracts and client communicationRespond to sales enquiries promptly and professionally ensuring all leads are handled in line with Fairmont standardsPrepare quotations proposals and event documentation with accuracy and attention to detail...

Participate in the preparation setup and maintenance of the golf course and all associated areas in line with Fairmont brand standardsOversee the daily readiness of the golf shop ensuring immaculate presentation accurate merchandising and operational efficiencySupport the Golf Operations Manager and...

Prepare and service guest rooms to Fairmonts exacting luxury standardsEnsure impeccable cleanliness and presentation of bedrooms bathrooms and amenitiesReplenish linens towels and guest supplies with care and consistencyReport maintenance issues promptly ensuring rooms remain in perfect conditionHan...

Maintain exceptional cleanliness and presentation across all public areas including lobbies corridors lounges restrooms spa areas and event spacesEnsure all guestfacing spaces reflect Fairmonts luxury standards including furniture arrangement lighting checks and scent controlReplenish amenities such...

Maintain exceptional cleanliness across all backofhouse areas including kitchens corridors and storage spacesSupport the stewarding and culinary teams by ensuring equipment utensils and service items are cleaned and stored correctlyOperate dishwashing and cleaning equipment safely and in accordance...

Maintain exceptional cleanliness across all backofhouse areas including kitchens corridors and storage spacesSupport the stewarding and culinary teams by ensuring equipment utensils and service items are cleaned and stored correctlyOperate dishwashing and cleaning equipment safely and in accordance...

Maintain all spa wellness and changing areas to a pristine 5star standard throughout the dayEnsure towels robes amenities and refreshments are replenished and beautifully presentedPrepare and reset relaxation spaces thermal areas and poolside to support a seamless guest experienceAssist guests with...

To deliver consistently high levels of personalised service enhancing the experience of every guestTo follow Fairmont Spa standards of operation to ensure flawless consistency across all guest interactionsTo welcome guests with warmth professionalism and genuine hospitality maintaining appropriate b...

Prepare and service guest rooms to Fairmonts exacting luxury standardsEnsure impeccable cleanliness and presentation of bedrooms bathrooms and amenitiesReplenish linens towels and guest supplies with care and consistencyReport maintenance issues promptly ensuring rooms remain in perfect conditionHan...

 Set up and maintain the bar area according to standards and proceduresProvide excellent guest service including warm greetings personalised attention and prompt order-takingPrepare and serve drinks and snacks efficiently ensuring proper temperature and qualityCreate new beverages and cocktails upse...

 Set up and maintain the bar area according to standards and proceduresProvide excellent guest service including warm greetings personalised attention and prompt order-takingPrepare and serve drinks and snacks efficiently ensuring proper temperature and qualityCreate new beverages and cocktails upse...

 Set up and maintain the bar area according to standards and proceduresProvide excellent guest service including warm greetings personalised attention and prompt order-takingPrepare and serve drinks and snacks efficiently ensuring proper temperature and qualityCreate new beverages and cocktails upse...

 Set up and maintain the bar area according to standards and proceduresProvide excellent guest service including warm greetings personalised attention and prompt order-takingPrepare and serve drinks and snacks efficiently ensuring proper temperature and qualityCreate new beverages and cocktails upse...

Understand review and continually improve the guest journey through associated golf areas.To ensure that the golf shop and associated areas are set up to the standards required for daily business.To liaise with the Golf Operations Manager and Duty Manager to have full knowledge and understanding of...

Handle all incoming calls promptly professionally and in accordance with brand standards.Direct calls to the appropriate departments or colleagues with accuracy and efficiency.Manage wakeup calls guest messages and voicemail services.Respond to guest enquiries with courtesy product knowledge and a s...

Count and send out dirty linen and uniforms to the laundry department as well as the receipt of clean linen and uniform.Count and distribute clean linen to the different hotel outletsReport to supervisor and send linen and uniforms that require repair or alteration to the tailorMonitor and manage al...

 To be a visual presence in Orangery Champagne and Oyster restaurant in the absence of the Restaurant Manager.To run the shift and allocate daily roles to team members in the absence of the Restaurant Manager.Represent the restaurant in any meeting in the absence of the Restaurant Manager.To ensure...