Sales Coordinator
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Job Location:
Monthly Salary:
Posted on:
8 hours ago
Vacancies:
1 Vacancy
Job Summary
- Support the Sales team with administrative tasks proposals contracts and client communication
- Respond to sales enquiries promptly and professionally ensuring all leads are handled in line with Fairmont standards
- Prepare quotations proposals and event documentation with accuracy and attention to detail
- Maintain the CRM and sales systems ensuring all client information activities and opportunities are updated and accurate
- Coordinate site visits and client appointments ensuring a polished and welcoming experience
- Assist with the planning and execution of events familiarisation trips and promotional activities
- Liaise with operational departments including Events Front Office F&B and Reservations to ensure seamless delivery of client requirements
- Support the Sales Managers with diary management travel arrangements and meeting preparation
- Prepare reports forecasts and departmental summaries as required
- Monitor and maintain sales collateral ensuring all materials reflect current brand standards and offerings
- Assist with client followup nurturing relationships and supporting repeat business
- Ensure all correspondence and documentation reflect Fairmonts luxury communication style
- Support the coordination of group bookings ensuring accurate rooming lists billing details and event notes
- Maintain confidentiality of client information and commercial data
- Represent the Sales department with professionalism courtesy and a polished personal presentation
- Demonstrate flexibility and multiskilling supporting additional tasks to meet business needs
- Uphold Fairmont grooming conduct and service standards at all times
Please note that we believe in flexibility and multi-skilling and you may be asked to do different tasks from time to time to enable us to meet the needs of our guests and colleagues.
Qualifications :
- 12 years experience in sales support events coordination reservations or administrative hospitality roles
- Strong organisational and administrative skills with exceptional attention to detail
- Experience using CRM systems booking platforms or hotel PMS (training can be provided)
- Excellent written and verbal communication skills with a polished professional tone
- Strong IT skills including Microsoft Office (Word Excel Outlook PowerPoint)
- Ability to manage multiple tasks and deadlines in a fastpaced environment
- Professional personal presentation aligned with luxury brand standards
- A proactive salesminded approach with confidence engaging clients and supporting revenue growth
- Strong teamwork and interpersonal skills with the ability to collaborate across departments
- A passion for luxury hospitality guest service and commercial excellence
Additional Information :
What is in it for you
- Exclusive Discounts:
- Fairmont Cheshire The Mere Spa and Golf discount
- Fairmont Raffles and Accor Hotels (friends and family rates are included)
- 20% off food and beverage in on-site restaurants
- Colleague restaurant
- Being part of The Mere Team our culture is unique!
- You will benefit from training and development opportunities
- Competitive salary and benefits including pension
- 28 days of holiday including public holidays
- 1-5 days service award based on length of service
- Special rates for Fairmont Cheshire The Mere colleagues and their friends & family and discount across Accor hotels worldwide
- And last but not least you will get to work with a team of EXTRAORDINARY people
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Sales Experience
- Microsoft Office
- Customer Service
- Hotel Experience
- Hospitality Experience
- Basic Math
- Microsoft Powerpoint
- Salesforce
- Filing
- Project Management Software
- Administrative Experience
- Sales Support
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
