Senior Golf Operations Asisstant
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Job Location:
Monthly Salary:
Posted on:
12 hours ago
Vacancies:
1 Vacancy
Job Summary
- Participate in the preparation setup and maintenance of the golf course and all associated areas in line with Fairmont brand standards
- Oversee the daily readiness of the golf shop ensuring immaculate presentation accurate merchandising and operational efficiency
- Support the Golf Operations Manager and Duty Manager by maintaining full awareness of daily and weekly business levels events and operational priorities
- Lead by example in delivering an exceptional guest journey across all golf touchpoints ensuring a warm polished and professional service style
- Ensure accurate use of the teesheet system maximising sales opportunities guest flow and product awareness
- Encourage and promote oncourse and clubhouse F&B offerings driving revenue and enhancing the guest experience
- Demonstrate full knowledge of membership categories pricing structures policies and member benefits providing confident and accurate guidance
- Support membership retention and acquisition engaging with prospective members and nurturing existing relationships
- Maintain high standards of cleanliness organisation and presentation across the golf shop retail displays and operational areas
- Ensure all cash handling procedures are followed accurately securely and in line with company policy
- Provide guidance and informal leadership to Golf Operations Assistants supporting training task allocation and daily workflow
- Assist with the coordination of golf events tournaments and group bookings ensuring smooth execution and guest satisfaction
- Monitor stock levels support retail ordering and maintain accurate inventory records
- Respond promptly to guest enquiries and concerns delivering confident service recovery where required
- Uphold Fairmont grooming conduct and service standards at all times
- Demonstrate flexibility and multiskilling supporting additional tasks as required to meet guest and operational needs
Qualifications :
- Minimum 2 years experience in golf operations golf retail or luxury guestfacing hospitality
- Previous experience mentoring or supporting junior team members strongly preferred
- Strong understanding of golf etiquette course flow and the luxury golf guest journey
- Experience using teesheet or booking systems with high accuracy and operational awareness
- Exceptional guest service skills with confidence engaging highexpectation members and guests
- Proactive sales mindset with the ability to promote memberships retail products and F&B offerings
- Impeccable personal presentation reflecting Fairmonts 5star brand standards
- Strong organisational skills with the ability to prioritise tasks in a dynamic environment
- Cash handling experience with accuracy and integrity
- A passion for golf and luxury hospitality with a commitment to delivering exceptional experiences
Additional Information :
What is in it for you
- Exclusive Discounts:
- Fairmont Cheshire The Mere Spa and Golf discount
- Fairmont Raffles and Accor Hotels (friends and family rates are included)
- 20% off food and beverage in on-site restaurants
- Colleague restaurant
- Being part of The Mere Team our culture is unique!
- You will benefit from training and development opportunities
- Competitive salary and benefits including pension
- 28 days of holiday including public holidays
- 1-5 days service award based on length of service
- Special rates for Fairmont Cheshire The Mere colleagues and their friends & family and discount across Accor hotels worldwide
- And last but not least you will get to work with a team of EXTRAORDINARY people
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Employee Evaluation
- Continuous Improvement
- FDA Regulations
- Management Experience
- Process Improvement
- Profit & Loss
- Operations Management
- Project Management
- Strategic Planning
- Leadership Experience
- P&L Management
- Supervising Experience
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
