Head Host Gordon Ramsay at The Mere
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Job Location:
Monthly Salary:
Posted on:
8 hours ago
Vacancies:
1 Vacancy
Job Summary
- Deliver a polished memorable welcome that sets the tone for a worldclass dining experience
- Share confident knowledgeable guidance on menus specials and the wider F&B offering
- Arrive prepared punctual and presented to Gordon Ramsay Global grooming standards
- Engage fully in preservice briefings contributing questions and supporting team clarity
- Manage host team scheduling to ensure consistent coverage across all services
- Coordinate crosstraining for hosts to support flexibility across the restaurant
- Oversee administrative duties including rotas holidays and training records
- Act as a positive professional ambassador for teamwork and service excellence
- Maintain full knowledge of menus VIPs dietary notes and daily operational updates
- Respond to guest requests promptly anticipating needs and elevating the guest journey
- Engage with guests confidently and professionally throughout service
- Open or close the restaurant as required including accurate cash handling
- Support the Manager on Duty by allocating duties and monitoring service flow from the host desk
- Train new and existing hosts to uphold Gordon Ramsay standards and refine processes
- Coordinate break coverage to ensure uninterrupted guest service
- Ensure all standards policies and procedures are consistently delivered by the host team
- Assist management in monitoring service quality and adherence to SOPs
- Oversee OpenTable usage liaising with the account manager when needed and training the team
- Follow all fire health and safety procedures in line with hotel and brand policy
- Support additional tasks as requested by the leadership team
- Contribute to the restaurants mission of delivering unforgettable dining moments
Qualifications :
- 12 years experience in a host or frontofhouse role ideally within premium or Michelinlevel dining
- Previous supervisory or teamleading experience desirable
- Strong communication and guestengagement skills with a confident polished presence
- Experience with reservation systems such as OpenTable preferred
- Excellent organisational and administrative skills
- Food Safety Level 1 or 2 desirable
- Confident with cash handling and basic POS systems
- Professional appearance and adherence to grooming standards
Additional Information :
What is in it for you
- Exclusive Discounts:
- Fairmont Cheshire The Mere Spa and Golf discount
- Fairmont Raffles and Accor Hotels (friends and family rates are included)
- 20% off food and beverage in on-site restaurants
- Colleague restaurant
- Being part of The Mere Team our culture is unique!
- You will benefit from training and development opportunities
- Competitive salary and benefits including pension
- 28 days of holiday including public holidays
- 1-5 days service award based on length of service
- Special rates for Fairmont Cheshire The Mere colleagues and their friends & family and discount across Accor hotels worldwide
- And last but not least you will get to work with a team of EXTRAORDINARY people
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Risk Management
- Conflict Resolution
- Incident Reports
- Justices
- Legislative Process
- Emergency
- Rescue Operations
- safety compliance
- Professional Development
- Access Control
- Personnel Management
- Safety Management
- Risk Assessments
- General Public
- Social Events
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
