Spa Attendant
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Job Location:
Monthly Salary:
Posted on:
13 hours ago
Vacancies:
1 Vacancy
Job Summary
- Maintain all spa wellness and changing areas to a pristine 5star standard throughout the day
- Ensure towels robes amenities and refreshments are replenished and beautifully presented
- Prepare and reset relaxation spaces thermal areas and poolside to support a seamless guest experience
- Assist guests with lockers amenities and general facility use in a warm attentive and discreet manner
- Demonstrate professionalism consistency and a strong One Team approach in line with Fairmont Cheshire The Mere values
- Observe all Health & Safety regulations while on the premises
- Follow procedures for accident reporting maintenance faults fire safety and emergency evacuation
- Complete all required documentation accurately and in line with departmental SOPs
- Maintain the company dress code and present a polished professional appearance at all times
- Support therapists by preparing treatment rooms when required
- Handle guest enquiries courteously and ensure guests feel welcomed and cared for
- Attend training sessions to enhance skills and support continuous development
- Participate in meetings as required
- Carry out frontofhouse or backofhouse duties as requested by management
- Undertake any additional tasks necessary to support the smooth operation of the spa
Please note that we believe in flexibility and multi-skilling and you may be asked to do different tasks from time to time to enable us to meet the needs of our guests and colleagues.
Qualifications :
- 612 months of experience in a spa leisure housekeeping or luxury hospitality environment (preferred)
- Strong understanding of luxury service standards and guest expectations
- Warm approachable and servicefocused manner
- Excellent attention to detail and pride in maintaining high presentation standards
- Ability to work calmly and efficiently in a fastpaced environment
- Good communication skills and confidence interacting with guests
- Basic understanding of Health & Safety and cleanliness protocols
- Willingness to undertake training and continuous professional development
- Ability to work as part of a supportive collaborative team
Additional Information :
What is in it for you
- Exclusive Discounts:
- Fairmont Cheshire The Mere Spa and Golf discount
- Fairmont Raffles and Accor Hotels (friends and family rates are included)
- 20% off food and beverage in on-site restaurants
- Colleague restaurant
- Being part of The Mere Team our culture is unique!
- You will benefit from training and development opportunities
- Competitive salary and benefits including pension
- 28 days of holiday including public holidays
- 1-5 days service award based on length of service
- Special rates for Fairmont Cheshire The Mere colleagues and their friends & family and discount across Accor hotels worldwide
- And last but not least you will get to work with a team of EXTRAORDINARY people
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Customer Service
- Hospital Experience
- Hotel Experience
- Taleo
- Hospitality Experience
- Basic Math
- Laundry
- Cleaning Experience
- Computer Literacy
- Guest Services
- Cash Handling
- Commercial Cleaning
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
