Sutherland

Substantial experience in C# & .Net Frameworks with WPF Experience with the NUnit framework.     Hands on experience in SQL. Passionate about writing clean modular and unit testable code Set the path to success: Work with product owners and business stakeholders to More...

As a Team Manager you will set the path to success by managing performance and service quality to guarantee customer satisfaction.You are also expected to:Establish and maintain communication with clients and/or team members; understand their needs resolve issues and meet expectations More...

Responsibilities:Impact the business: By driving results aligned with stated goals for performance metrics telephony metrics utilization productivity attendance and attrition.Manage administrative responsibilities: Such as attendance tracking queue administration and corrective d More...

We are seeking a detailoriented and analytical Quality Analyst to join our team in the travel industry. The Quality Analyst will be responsible for monitoring and evaluating customer interactions across various channels (voice chat email) to ensure compliance with company standards po More...

Respond to customer inquiries via phone chat and emailAccurately document all customer interactions and case details in the CRM systemFollow communication procedures guidelines and policies.Escalate complex or sensitive cases to the relevant internal teams while ensuring the customer More...

Developer Technical Support Training The Technical Support Software Developer is a key role within the Technical Support organization. This role will be responsible for the strategic ongoing development of software programs and modules that are used for education training and en More...

Associate Manager Human Resources / Associate HRBP Manager in this role get to: Partner with the with the Business & Functional stakeholders specially with the HRBPs to create develop and manage HR projects related to business needs such as attrition TMU among others.Drive op More...

We are seeking a detailoriented and analytical Unified Collaboration Specialist to join our team. In this role your primary function will be providing implementation support and maintenance of our Slack ecosystem ensuring seamless integration and optimal performance across various pla More...

JDPerform Journal entries reconciliation and monthend close activitiesVariance analysis and reporting to managementManage the entire R2R processCollaborate with team in timely processing and ensuring accuracyCandidate will be working from office and also in New Zealand and AU shi More...

As a Manager in Content Moderation for our Client you will oversee a team of moderators ensuring platform compliance user safety and adherence to content guidelines and policies. Your leadership will play a critical role in maintaining Clients reputation as a safe and secure environme More...

Key Responsibilities: Manage a high volume of business and consumer account inquiries professionally and  effectively.Lead compilation and updating of accounting records with issued invoices processed payments new balances and customer contact information within all servicin More...

Lodging & Hospitality Associates in this role get to: Be the Point of Contact; answer inbound calls to provide exceptional customer service to consumers. Respond to inquiries about products and services processing payments or performing general account maintena More...

EU 261 Assessment: Evaluate passenger claims under EU 261 regulations ensuring proper eligibility determination based on operational factors.Evidence Gathering: Proactively collect and analyze relevant flight operations data (e.g. flight logs METAR/TAF weather reports NOTAMs ATC commu More...

The Quality Associate Manager is responsible for overseeing quality assurance processes to ensure compliance with company standards and customer satisfaction. This role involves leading a team of Quality Analysts analyzing performance data identifying areas for improvement and impleme More...

KEY RESPONSIBILITIES:Lead the night shift operations for transportation services in Jamaica and Colombia ensuring uninterrupted service delivery.Supervise and support Transportation Specialists; serve as their primary escalation point.Monitor the transportation app and vendor performa More...

Sutherland is seeking an attentive and goaloriented person to join us as a software engineer for the NICE Systems program who can translate the underlying technical details of customer requirements to the functional level with the help of his technical expertise and proprietary produc More...

JDPerform Journal entries reconciliation and monthend close activitiesVariance analysis and reporting to managementManage the entire R2R processCollaborate with team in timely processing and ensuring accuracyCandidate will be working from office and also in New Zealand and AU shi More...

KEY RESPONSIBILITIES:Lead the night shift operations for transportation services in Jamaica and Colombia ensuring uninterrupted service delivery.Supervise and support Transportation Specialists; serve as their primary escalation point.Monitor the transportation app and vendor performa More...

Our partner is a wellknown international company.They are the choice to the majority of global leaders of process equipment and device manufacturing within the semiconductor industry. Consistently delivering innovation bestinclass reliability and cost of ownership with a solutions tha More...

Sutherland is seeking a motivated and passionate person to join us as a Technical Customer Service Associate. We are a group of driven and hardworking individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed w More...