Sutherland

Respond to customer inquiries via phone chat and emailAccurately document all customer interactions and case details in the CRM systemFollow communication procedures guidelines and policies.Escalate complex or sensitive cases to the relevant internal teams while ensuring the customer More...

The Change Management Specialist is responsible for leading and supporting organizational change initiatives and projects by guiding employees and stakeholders through the change process. The CM specialist will be a part of the Consulting Services team at Sutherland. This role involve More...

Sutherland is seeking an attentive and analytical person to join us as a .Net Developer to be responsible for overseeing the quality of calls and customer service delivery. We are a group of dynamic and driven individuals. If you are looking to build a fulfilling career and are c More...

Sutherland is seeking an attentive and analytical person to join us as a Python Developer to be responsible for overseeing the quality of calls and customer service delivery. We are a group of dynamic and driven individuals. If you are looking to build a fulfilling career and are conf More...

Sutherland is seeking a Professional Services Engineer to play a key role in the implementation customization and integration of our Fraud Detection and AntiMoney Laundering solutions from NICE Actimize Premier. This role requires a strong technical background in software development More...

Respond to customer inquiries via phone chat and emailAccurately document all customer interactions and case details in the CRM systemFollow communication procedures guidelines and policies.Escalate complex or sensitive cases to the relevant internal teams while ensuring the customer More...

The Compensation & Benefits Specialist oversees and administers our total rewards programs for employees across Europe. This role involves managing benefits administrationincluding annual open enrollmentensuring compliance with local regulations and supporting offcycle compensatio More...

Shape workplace culture: Offer support boost engagement and inspire positive attitudes; promote our culture and Winning Behaviors. General Support to the Talent Attraction TeamInternal & External CommunicationsParticipate in the creation of various campaigns from messagi More...

Sutherland is seeking an attentive and goaloriented person to join us as a Lead RTA. We are a group of driven and hardworking individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed we want to work with you! More...

This role includes responsibilities related to processing invoices managing payments reconciling vendor statements and ensuring accurate vendor master data with additional focus on team leadership client handling and process optimization. Strong leadership skills extensive experience More...

Aufgaben:Bearbeitung eingehender Kundenanfragen nur per Chat fr einen fhrenden Telekommunikationsanbieter in Europa die Nummer 1 in Europa und DeutschlandFokus auf den Verkauf zustzlicher Dienstleistungen und Produkte an BestandskundenFreundliche und kompetente Beantwortung von Frage More...

Ready to rock the customer service world Heres your backstage pass to becoming a Spotify Support Superstar:Drop beats of wisdom via chat to our awesome usersBecome the goto guru for How to and FAQ questions turning confusion into crystalclear melodiesUnscramble account and payment puz More...

Was von dir erwartet wird: Bearbeitung schriftlicher Kundenanfragen fr einen fhrenden europischen Telekommunikationsanbieter Freundlicher und effizienter Kundenservice Analyse von Problemen und Lsungsfindung mit Fokus auf Kundenzufriedenheit Mglichkeit zum aktiven Upselling bei passen More...

The Talent Acquisition Administrators role is to support and streamline our recruitment processes. Managing a variety of administrative tasksfrom scheduling interviews and conducting reference checks to updating requisitions and supporting onboarding activities will all be included in More...

Interested suitable candidates please contact Quick Joiners Preferredexp level 610 YrsJob Location: Chennai Work at office.We are seeking a skilled Full Stack Developer to join our Sentinel AI platform development team. You will be tasked with building and enhancing web applications More...

Sales engagement: Driving endtoend pursuit cycle. Consistently generate $3mil revenues from net new logos every year before transitioning them over to the account management team to scale further  Identify/ create and qualify opportunities (sole sourced RFPs); shape and solution More...

Sutherland is seeking an attentive and goaloriented person to join us as an Associate Manager for Quality. We are committed in creating a dynamic work environment that is professionally challenging and personally rewarding. Our team is composed of forwardthinking and strategicthinking More...

Sutherland is seeking an attentive and goaloriented person to join us as a Lead RTA. We are a group of driven and hardworking individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed we want to work with you! More...

You are also expected to: Create facilitate and/or revise training materials and documents to equip staff with fundamental skills and knowledge Fill out accurate reports Establish and maintain communication with clients and/or team members; understand needs resolve issues and meet More...

Lodging & Hospitality Associates in this role get to: Be the Point of Contact; answer inbound calls to provide exceptional customer service to consumers. Respond to inquiries about products and services processing payments or performing general account maintena More...