Key Responsibilities:
- Manage a high volume of business and consumer account inquiries professionally and effectively.
- Lead compilation and updating of accounting records with issued invoices processed payments new balances and customer contact information within all servicing systems (e.g. SAP)
- Lead and investigate outstanding and/or overdue account balances and resolve customer inquiries.
- Knowledgeable in filing Liens and Dispositions.
- Have a thorough understanding of the various system tools and operational procedures utilized within the program.
- Able to communicate effectively with other departments as well as external collection agencies and law firms to resolve issues as applicable.
Qualifications :
Required Experience/Skills:
- Previous experience as Accounts Payable Accounts Receivable specialist 2 to 3 years experience would suffice.
- Knowledge of accounting/billing software such as SAP.
- Accounting or Accounts Receivable/Order to Cash background.
- Have strong analytical skills; able to interpret data identify trends and make suggestions for improvements
- Have demonstrated leadership skills; able to take the lead in making improvements and resolving issues
- Be able to efficiently manage time and keep track of multiple schedules meetings and initiatives
- Have strong verbal and written communication skills; be able to communicate in a clear constructive and professional manner
- Have an excellent working knowledge of MS Office applications
- Proficient in English and Korean
Additional Information :
All your information will be kept confidential according to EEO guidelines.
Remote Work :
No
Employment Type :
Fulltime