Complex Issues Jobs in Portugal

We are currently hiring Customer Support Specialists to join an international team in Portugal. This role focuses on delivering high-quality customer support and ensuring a positive experience for customers across multiple communication channels. This is an excellent opportunity to work in a dynamic...

We are currently hiring Customer Support Specialists to join an international team in Portugal. This role focuses on delivering high-quality customer support and ensuring a positive experience for customers across multiple communication channels. This is an excellent opportunity to work in a dynamic...

Responsibilities Respond to customer inquiries via phone email and chat in a timely and professional manner.Assist with product-related questions order concerns and technical support issues.Escalate complex issues to the relevant team when necessary.Ensure customer satisfaction by delivering accurat...

Tech/Systems Support AnalystLisbon PortugalRemote/Home-based The Tech/System Support Analyst will play a critical role in providing first level support on workstations or for applications.Essential Functions: Processes and provides first level support for technical assistance and resources from inte...

Key Responsibilities Respond to customer inquiries via phone email chat or social mediaResolve customer complaints and issues in a professional and timely mannerProvide accurate information about products services and company policiesMaintain detailed and accurate records of customer interactionsEsc...

Key Responsibilities Respond to customer inquiries via phone email and chat in a professional and friendly manner.Assist customers with product information order concerns and technical support.Resolve customer complaints efficiently and escalate more complex issues as needed.Provide clear and effect...

Responsibilities Respond to customer inquiries via phone email and chat in a timely and professional manner.Assist with product-related questions order concerns and technical support issues.Escalate complex issues to the relevant team when necessary.Ensure customer satisfaction by delivering accurat...

Key Responsibilities: Respond to customer inquiries through phone email and chat in Danish.Provide assistance with product-related questions troubleshooting and general support.Ensure timely and effective resolution of customer concerns while maintaining high standards of service.Accurately document...

We are looking for a Spanish-speaking Customer Support Technician with a background in automotive mechanics to join a specialist team based in this role you will provide technical support to end users troubleshoot issues and deliver a high-quality customer experience in a fast-paced environment. Wh...

Key Responsibilities: Provide customer support in Italian for inquiries related to products services orders and billing via phone email and chat.Troubleshoot and resolve customer issues with efficiency and professionalism.Collaborate with internal teams to address more complex issues and ensure cust...

Work Schedule: Monday to Sunday: 08:00 AM 08:00 PM (rotational shifts)8-hour shifts with 2 rotational days off per week Compensation: Competitive salary package (details available during the recruitment process)Additional performance and attendance bonuses available Key Responsibilities: Provide ex...

Work from Home (Continental Portugal) Full-time Start Date: 29 June 2026 Ready to build a career in a fast-paced international environment Join a dynamic support team at the heart of the e-commerce experience. This is more than a customer service roleyoull be the key player ensuring seamless on...

Key Responsibilities: Offer technical assistance to customers through voice email and chat channels.Troubleshoot and resolve customer inquiries and issues related to our products and services.Provide clear and concise information to customers guiding them through solutions.Document customer interact...

Job DescriptionAbout our ClientOur client is a worldwide leader in Customer Experience Management and shared services for international markets. With their team of 9.000 employees from 82 nationalities they are providing services in 35 languages for 64 markets.Our client is consideredeighttimes the...

Generic ResponsibilitiesProvides guidance on technical issues identifies areas for process improvement and proposes solutions to improve efficiency and quality.Develops and delivers presentations and training sessions on technical topics as well as provides mentoring and coaching to other team membe...

PagerDuty (NYSE:PD) is a leader in Digital Operations an always-on world organizations of all sizes trust PagerDuty to help them deliver a perfect digital experience to their customers every time. Teams use PagerDuty to identify issues and opportunities in real time and bring together the right peo...

Job Opportunity: Customer Service Representative Insurance SectorAre you a people person with a passion for helping others We are looking for a dedicated Customer Service Representative to join our dynamic team within the insurance industry.If you are looking for a stable role with a clear work-lif...

We are looking for an IT Team Leader (local contract) to work within the Corporate Investment Banking and Asset Wealth Management (CIB and AWM) teams in Porto. We are seeking an experienced and dynamic IT Team Leader to join our Calculators and Monitoring team in Porto focusing on the specialized ar...

As an ERP & Business Applications Support Engineer you will be responsible for ensuring the stability performance and continuous improvement of ERP applications primarily Microsoft Dynamics 365 F&O and later the Triskell platform.Key ResponsibilitiesERP Support & Management (D365 F&O)Provide Level 1...

The opportunityAt EY we are shaping the future with confidence. We are looking for a Senior ServiceNow Consultant to join our Technology Consulting team focusing on the implementation and evolution of the ServiceNow platform in complex and highly regulated environments particularly within the Financ...