Software Engineer II (Developer Platform)

Iterable is the leading AI-powered customer engagement platform that helps leading brands like Redfin SeatGeek Priceline Calm and Box create dynamic individualized experiences at scale. Our platform empowers organizations to activate customer data design seamless cross-channel interactions and optimize engagementall with enterprise-grade security and compliance. Today nearly 1200 brands across 50 countries rely on Iterable to drive growth deepen customer relationships and deliver joyful customer experiences.

Our success is powered by extraordinary people who bring our core valuesBe an Owner Growth Mindset Run as One Transparency to life. We foster a culture of innovation collaboration and inclusion where ideas are valued and individuals are empowered to do their best work. Thats why weve been recognized as one of Incs Best Workplaces and Fastest Growing Companies and were recognized on Forbes list of Americas Best Startup Employers in 2022. Notably Iterable has also been listed on Wealthfronts Career Launching Companies List and has held a top 10 ranking on the Top 25 Companies Where Women Want to Work.

With a global presenceincluding offices in San Francisco Denver London Sydney and Lisbon plus remote employees worldwidewe are committed to building a diverse and inclusive workplace. We welcome candidates from all backgrounds and encourage you to apply. Learn more about our story and mission on our Culture and About Us pages. Lets shape the future of customer engagement together!

About the Role

The Developer Platform Team enables engineering teams to build test deploy and operate software efficiently at scale. We build the shared engineering foundations that boost developer velocity enhance reliability and reduce operational friction across the organization.

As a Software Engineer II you will deliver key platform improvements that make engineering journeys faster more reliable and easier to use. Your work will directly impact how services are built tested packaged and released company-wide.

This role is ideal for an engineer who enjoys solving developer journey problems at the intersection of the codebase build systems CI infrastructure and shared engineering tooling. You will independently own well-scoped platform initiatives write production-quality code and collaborate with teams across engineering to turn recurring friction into durable automated platform capabilities.

Key Responsibilities

• Improve Developer Velocity: Build and enhance internal systems to accelerate local development workflows reduce CI wait times minimize flaky test failures and streamline service onboarding.
• Strengthen Shared Engineering Foundations: Contribute to the Scala Bazel CI and shared platform ecosystems to maintain scalable build configurations clear dependency management and reusable code patterns across repositories.
• Reduce Engineering Toil: Identify repetitive manual processes and replace them with automated self-service platform capabilities debugging tools and CI visibility.
• Improve Reliability & Signal Quality: Enhance CI success rates speed up failure diagnosis and increase the resilience of shared engineering systems under scale.
• Apply AI-Assisted Engineering Practices: Leverage AI tools and agentic workflows thoughtfully to automate migrations streamline testing and establish guardrails for AI-assisted development.
• Cross-Functional Collaboration: Partner closely with Product Engineering Infrastructure SRE Security and Quality Engineering to drive adoption of paved paths and improve overall developer experience.

Qualifications & Core Competencies

Minimum Qualifications:

• Independent Execution: Ability to independently deliver moderate-complexity engineering projects with sound judgment and high execution quality.
• Engineering Fundamentals: Strong software engineering fundamentals with hands-on experience working in production codebases.
• Tooling & CI/CD Focus: Experience improving developer workflows build systems CI/CD pipelines or internal engineering tools.
• Problem Solving & Debugging: Proven capability to debug complex technical issues and deliver durable long-term fixes.
• Collaboration & Communication: Clear written and verbal communication skills with a track record of collaborative problem-solving across engineering teams.

Preferred / Nice-to-Have Skills:

• Experience with Scala or the JVM ecosystem.
• Hands-on experience with Bazel modern CI/CD infrastructure Kubernetes or GitOps workflows.
• Curiosity and familiarity with applying AI-assisted development tools or automated agentic workflows to developer tooling.

Note: We prioritize strong engineering fundamentals adaptability and the drive to create leverage for other engineers over familiarity with a specific stack.

The systems built by the Developer Platform Team directly shape how engineering work gets done across the entire company. The improvements you make will compound daily across hundreds of developers services builds and deploymentsallowing your peers to spend less time fighting tooling and more time delivering value to customers.

The base salary range for this position in Lisbon Portugal isper year (gross). This range is provided in anticipation of the requirements of the EU Pay Transparency Directive (2023/970) which EU member states are implementing into national law and reflects the expected compensation at the start of employment for this final offer will be determined based on your experience qualifications and performance throughout the selection process while also ensuring alignment with our internal equity principles.

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