Service Level Agreements Jobs in Nigeria

The Facility Coordinator is responsible for coordinating daily facility operations to ensure that all building systems utilities and services are functioning efficiently. The role includes planning and supervising preventive maintenance managing water and sewage treatment processes conducting routin...

ABOUT HUGO WHAT YOULL BE DOINGThe CX Workforce Management (WFM) Manager is a critical leadership role responsible for optimizing our multi-channel Customer Experience operations. This role will lead the end-to-end WFM cycle including forecasting scheduling and real-time/intraday management to ensure...

Key ExpectationsA successful Legal Officershould fulfill the following duties and responsibilities:Reviewing vetting drafting and negotiating a wide range of legal agreements for the Bank including but not limited to loan agreements finance documents vendor contracts service level agreements NDAs MO...

Implement effective customer care procedures policies and standards Develop customer satisfaction goals and coordinate within the group to ensure the goals are met Supervise and coordinate activities of Customer Care Specialists and Representatives Manage the approved budget of the Customer Care gro...

The reconciliation officer is responsible for handling resolution related transactions with high level of integrity and ethical standards in an effective and efficient manner to achieve customer satisfaction within defined Service Level Agreements (SLAs) and turnaround times (TATs) and contribute to...

To oversee and manage the organizations facility management function ensure all company outlets and operational sites are maintained to optimal standards of safety functionality and efficiency. The Head Facility Management will develop and implement facility management strategies preventive maintena...

Job title: Business Development Manager (HR services)Location: Lagos MainlandJob summaryThe business development manager (HR services) will be responsible for driving sales growth building strong client relationships and expanding the organizations market presence across multiple HR service lines. T...

Our client is a fast-growing fintech company focused on transforming how businesses across Africa handle payments. With a mission to empower businesses to thrive they offer a range of tools that support both online and offline transactions streamline operations and fuel business growth. Their cultur...

We are seeking a strategic and results-driven professional to lead our Agency Banking Division. The ideal candidate will be responsible for driving financial inclusion expanding our agent network and ensuring operational excellence in line with the banks digital transformation and growth strategy.Re...

Our client is a Nigerias top financial intermediary and equipment leasing firm offers flexible leasing loan financing and financial planning. Due to expansion they are in need of a Company Secretary/ Head of Legal.Location: Lagos.Job Responsibilities: Draft review and interpret legal documents inclu...

Provide exceptional client service support to internal and external clients by ensuring thatclient objectives and needs are fully understood by other stakeholders whileliaising with the client throughout lifecycle to ensure customer satisfaction.Deliver front-line service to clients and related thir...

Our client a company in the financial industry sector is seeking to hire an Head of legal/Company Secretary who will serve as the principal advisor to the Board of Directors on governance and compliance matters. The role ensures legal and regulatory compliance across the Group provides legal advisor...

Were the worlds leading data insights and consulting company; we shape the brands of tomorrow by better understanding people everywhere. Worldpanel provides brands and retailers with a unique 360-degree understanding of consumer behaviour across the globe. We are shopper-centric continuously monitor...

Were the worlds leading data insights and consulting company; we shape the brands of tomorrow by better understanding people everywhere. Worldpanel provides brands and retailers with a unique 360-degree understanding of consumer behaviour across the globe. We are shopper-centric continuously monitor...

General information Organisation BOURBON is operating in more than 35 countries and supports its customers by providing them with a wide range of marine services on oil gas and wind fields. With a fleet of 233...