Userpilot
About Userpilot
Userpilot helps product & customer success teams increase user adoption through behavior-driven product experiences. Code-Free. SCALE IN-APP USER ONBOARDING Perfect the first-run experience for new sign-ups; push for meaningful actions, make sure they understand the value of your product, and pave the way to Aha! IMPROVE PRODUCT ADOPTION Increase activation and stimulate feature discovery among users as your product evolves.
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12 Job openings in Userpilot
Excellent English (reading, writing, and speaking) is a must Ability to confidently provide technical support and assistance to tech-savvy customers regarding software issues Experience with troubleshooting, finding solutions and support customers Experience working with ticketi More...
The Customer Experience team is the voice of our customers and the main driver of change. You’ll be working closely with customers and interacting with them on a daily basis. Your main job will include: Using all available resources to investigate, validate, and escalate root More...
The Customer Experience team is the voice of our customers and the main driver of change. You’ll be working closely with customers and interacting with them on a daily basis. Your main job will include: Using all available resources to investigate, validate, and escalate ro More...
The Customer Experience team is the voice of our customers and the main driver of change. You’ll be working closely with customers and interacting with them on a daily basis. Your main job will include: Using all available resources to investigate, validate, and escalate root More...
Design, develop, test, and deploy dynamically scalable, highly available, fault-tolerant and reliable software on the cloud. Working with our preferred technology stack (Primarily Elixir/Phoenix, MySQL, ClickHouse, and modern JavaScript). Participate in the design, architecture, a More...
Develop scope and define backlog items (epics/features/user stories) that guide the software development team. Assess value, develops cases, and prioritize stories, epics, and themes to ensure work focuses on those with a maximum value that is aligned with product strategy. Monito More...
Working with other engineers to build distributed systems that can handle data at scale. Manage the orchestration and configurations of of low-level components such as compute instances, storage, and networking, as well as high-level components such as DNS entries and CDN. Debuggi More...
Using all available resources to investigate, validate, and escalate root cause of support incidents. Generating solutions to customer problems using your deep product knowledge. Writing bug reports and escalate feature requests to product teams. Contribute to existing documentat More...
Planning and conducting the recruitment process domestically and internationally. Preparing and tracking financial budgets, projections and standing. Running the domestic and international monthly payroll. Responsible for the daily running of the office (Snack bar, water, bills&h More...
Excellent English (reading, writing, and speaking) is a must Ability to confidently provide technical support and assistance to tech-savvy customers regarding software issues Experience with troubleshooting, finding solutions and support customers Experience working with ticketi More...
Build modular, well-documented, responsive, and accessible components. Refactoring Javascript modules into smaller reusable functional components utilising state management. Work with Product and Design closely to determine and optimize the user experience. Work with backend engi More...
Using all available resources to investigate, validate, and escalate root cause of support incidents Generating solutions to customer problems using your deep product knowledge Writing bug reports and escalating feature requests to product teams Contributing to existing documenta More...
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