Shelter Operations Director

Position: Director of Operations for Homeless Shelter Program

Salary - $80,000

Job Summary:
The Director of Operations for Shelter for Homeless Program is responsible for overseeing the overall operation and administration of the shelter, ensuring efficient and effective delivery of services to homeless individuals and families. This role requires strong leadership, organizational skills, and a deep commitment to helping those experiencing homelessness.

Responsibilities:

1. Program Management:
- Develop and implement comprehensive programs and services to address the needs of homeless individuals and families, including shelter, meals, healthcare, counseling, and job placement.
- Monitor program effectiveness and make necessary adjustments to ensure optimal outcomes.
- Collaborate with stakeholders, including community partners, volunteers, and government agencies, to enhance program delivery and effectiveness.
- Stay up to date with best practices, research, and trends in homeless services and incorporate them where appropriate.

2. Staff Management:
- Recruit, hire, train, and supervise staff members, ensuring they have the necessary skills and resources to fulfill their roles effectively.
- Provide ongoing support, guidance, and professional development opportunities to staff.
- Foster a positive and inclusive work environment that promotes teamwork, collaboration, and accountability.

3. Financial Oversight:
- Develop and manage the annual budget, ensuring financial resources are allocated effectively and responsibly.
- Monitor and analyze financial reports, identifying potential areas for improvement and implementing corrective actions.
- Seek grant funding opportunities and collaborate with the development team to secure additional financial support for shelter programs.

4. Facility Operations:
- Oversee the daily operations and maintenance of the shelter facility, ensuring a safe and clean environment for residents and staff.
- Implement and enforce policies and procedures related to security, safety, and emergency preparedness.
- Develop partnerships with vendors and contractors for facility maintenance and repairs.

5. Data Analysis and Reporting:
- Collect, analyze, and report statistical data on shelter operations and client outcomes.
- Use data-driven insights to evaluate program effectiveness and identify areas for improvement.
- Prepare regular reports for executive management and external stakeholders.

Qualifications:

- Bachelor's degree in social work, nonprofit management, public administration, or a related field (Master's degree preferred).
- Proven experience in managing programs for homeless individuals and families, preferably in a shelter setting.
- Strong leadership and management skills, with the ability to motivate and empower staff.
- Excellent organizational, problem-solving, and decision-making abilities.
- Familiarity with local and federal regulations pertaining to homeless services.
- Strong financial management and budgeting skills.
- Ability to collaborate and build relationships with diverse stakeholders.
- Excellent written and verbal communication skills.
- Compassionate, empathetic, and committed to making a positive impact on the lives of homeless individuals and families.

Note: The above job description is not exhaustive and may be subject to change as per the needs of the shelter and its programs.