Administrative Services Manager CuraScript Hybrid

Cigna Group

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profile Job Location:

Lake Mary, FL - USA

profile Monthly Salary: Not Disclosed
Posted on: Yesterday
Vacancies: 1 Vacancy

Job Summary

This role leads the pricing and membership teams and helps ensure accurate timely support for customer groups partner agreements and vendor relationships. The person in this position works across teams to keep pricing membership reporting and onboarding activities on track. This role also helps improve processes strengthen controls support audits and develop team members while meeting customer and business deadlines.

Key Responsibilities

  • Lead the leadership team responsible for customer pricing membership and vendor partner support.
  • Manage the leadership team for the Customer Support Customer Strategic Support and Vendor teams to help ensure work is completed accurately and on time.
  • Ensure accurate and timely updates to customer contract pricing and membership.
  • Ensure accurate and timely month end close and reporting.
  • Work collaboratively with internal stakeholders during the onboarding of new customer groups to help ensure accurate contract pricing and membership within established deadlines.
  • Ensure compliance with Company partner agreements and maintain a working knowledge of new and revised contractual terms.
  • Identify and develop process improvements to help ensure complete and accurate information is entered into the system.
  • Review policies and procedures and update them to reflect business needs.
  • Build collaborative relationships with sales customer service finance accounting and pharma account management leadership teams.
  • Collaborate with SAP and technology teams to build and improve system processes and workflows.
  • Ensure compliance with SOX and Company internal controls. Review internal controls narratives and suggest updates as needed.
  • Oversee audits initiated by vendors and Group Purchasing Organizations.
  • Provide ongoing coaching training and guidance to support employee performance and career growth.
  • Act as a change advocate by developing and implementing project initiatives that support customer and business goals while maintaining high employee satisfaction.
  • Complete special reporting and projects as assigned.

Requirements

  • Minimum of 6 years of professional experience with demonstrated advancement in scope or responsibility.
  • Required to work on-site two days per week at our Lake Mary Florida office.
  • Minimum of 3 years of supervisory experience.
  • Demonstrated leadership skills.
  • Performance management experience.
  • Experience building relationships with internal customers.
  • Strong verbal and written communication skills with the ability to interact professionally with diverse groups.
  • Strong data analytics and problem solving skills.
  • Previous contract pricing and membership experience.
  • Proficiency in Microsoft products including intermediate Microsoft Excel and PowerPoint.
  • SAP experience is required.
  • Equivalent business experience will be considered in place of a degree.

Preferred Qualifications

  • Bachelors degree in Business.
  • Business to business experience in distribution.


If you will be working at home occasionally or permanently the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

About Evernorth Health Services

Evernorth Health Services a division of The Cigna Group creates pharmacy care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race color age disability sex childbirth (including pregnancy) or related medical conditions including but not limited to lactation sexual orientation gender identity or expression veteran or military status religion national origin ancestry marital or familial status genetic information status with regard to public assistance citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you need a reasonable accommodation to complete the online application process please email for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama Alaska Arizona Arkansas Delaware Florida Georgia Hawaii Idaho Iowa Kansas Maryland Massachusetts Michigan Nebraska Ohio Pennsylvania Texas Utah Vermont and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances.


Required Experience:

Manager

This role leads the pricing and membership teams and helps ensure accurate timely support for customer groups partner agreements and vendor relationships. The person in this position works across teams to keep pricing membership reporting and onboarding activities on track. This role also helps impr...
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About Company

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Cigna Healthcare offers health insurance plans such as medical and dental to individuals and employers, international health insurance, and Medicare coverage.

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