Events Coordinator
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Job Location:
Monthly Salary:
Posted on:
12 hours ago
Vacancies:
1 Vacancy
Job Summary
- Coordinate and support the planning and execution of events ensuring all details are delivered to a high standard
- Act as a primary point of contact for event enquiries responding promptly and professionally in line with Fairmont standards
- Prepare detailed event proposals function sheets and documentation with accuracy and attention to detail
- Maintain event management systems and CRM ensuring all client information bookings and event details are up to date
- Organise and conduct site visits and client meetings delivering a polished and engaging experience
- Liaise closely with operational departments including Events Front Office F&B and Reservations to ensure seamless event delivery
- Coordinate logistics for events including room setups catering requirements AV needs and scheduling
- Assist in the execution of on-site events ensuring smooth operations and resolving any issues proactively
- Support the coordination of group bookings ensuring accurate rooming lists billing details and event notes
- Monitor event timelines and ensure all deadlines and client requirements are met
- Prepare post-event reports feedback summaries and assist with continuous improvement initiatives
- Maintain and update event collateral ensuring materials reflect current brand standards and offerings
- Build and maintain strong client relationships supporting repeat business and high levels of satisfaction
- Ensure all correspondence and documentation reflect Fairmonts luxury communication style
- Maintain confidentiality of client information and commercial data
- Represent the Events team with professionalism courtesy and a polished personal presentation
- Demonstrate flexibility and adaptability supporting additional operational tasks as required
- Uphold Fairmont grooming conduct and service standards at all times
Please note that we believe in flexibility and multi-skilling and you may be asked to do different tasks from time to time to enable us to meet the needs of our guests and colleagues.
Qualifications :
- 12 years experience in events coordination reservations or hospitality administration
- Strong organisational skills with exceptional attention to detail and the ability to manage multiple priorities in a fast-paced environment
- Experience using CRM systems booking platforms or hotel PMS (training provided)
- Excellent written and verbal communication skills with a polished professional tone
- Strong IT proficiency including Microsoft Office (Word Excel Outlook PowerPoint)
- Proactive and confident approach when engaging with clients and supporting revenue opportunities
- Strong interpersonal skills with the ability to collaborate effectively across departments
- Professional presentation and a genuine passion for luxury hospitality and guest service
Additional Information :
What is in it for you
- Exclusive Discounts:
- Fairmont Cheshire The Mere Spa and Golf discount
- Fairmont Raffles and Accor Hotels (friends and family rates are included)
- 20% off food and beverage in on-site restaurants
- Colleague restaurant
- Being part of The Mere Team our culture is unique!
- You will benefit from training and development opportunities
- Competitive salary and benefits including pension
- 28 days of holiday including public holidays
- 1-5 days service award based on length of service
- Special rates for Fairmont Cheshire The Mere colleagues and their friends & family and discount across Accor hotels worldwide
- And last but not least you will get to work with a team of EXTRAORDINARY people
Remote Work :
No
Employment Type :
Full-time
Key Skills
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
