- Manage and convert wedding and special event enquiries maximising revenue opportunities in line with business targets
- Develop bespoke proposals and packages tailored to individual client needs ensuring a luxury and personalised approach
- Build strong relationships with clients acting as their main point of contact from enquiry through to event delivery
- Conduct site visits and showcase the property with professionalism and attention to detail
- Negotiate contracts manage budgets and ensure all event details are accurately documented
- Collaborate closely with operational teams including Events F&B Front Office Golf Wellness and Reservations to ensure seamless execution
- Oversee event planning timelines ensuring all client requirements and deadlines are met
- Attend and support the delivery of key weddings and special events ensuring exceptional guest experiences
- Proactively generate new business through networking partnerships and market awareness
- Monitor market trends and competitor activity to identify opportunities for growth
- Maintain accurate records within CRM and sales systems including forecasts and reports
- Represent the hotel at wedding fairs showcases and promotional events
- Uphold brand standards in all client interactions ensuring a consistently high level of service and presentation
Qualifications :
- Proven experience in weddings events sales or luxury hospitality sales management
- Strong commercial awareness with a track record of achieving or exceeding sales targets
- Exceptional organisational skills with the ability to manage multiple events simultaneously
- Excellent communication and negotiation skills with a confident and professional approach
- Experience using CRM systems sales platforms or hotel PMS
- Strong attention to detail and a passion for delivering high-quality personalised experiences
- Ability to build lasting client relationships and deliver outstanding customer service
- Professional personal presentation aligned with luxury brand standards
- Flexible and adaptable with the ability to work evenings and weekends as required
- A genuine passion for weddings events and luxury hospitality
Please note that we believe in flexibility and multi-skilling and you may be asked to do different tasks from time to time to enable us to meet the needs of our guests and colleagues.
Additional Information :
What is in it for you
- Exclusive Discounts:
- Fairmont Cheshire The Mere Spa and Golf discount
- Fairmont Raffles and Accor Hotels (friends and family rates are included)
- 20% off food and beverage in on-site restaurants
- Colleague restaurant
- Being part of The Mere Team our culture is unique!
- You will benefit from training and development opportunities
- Competitive salary and benefits including pension
- 28 days of holiday including public holidays
- 1-5 days service award based on length of service
- Special rates for Fairmont Cheshire The Mere colleagues and their friends & family and discount across Accor hotels worldwide
- And last but not least you will get to work with a team of EXTRAORDINARY people
Remote Work :
No
Employment Type :
Full-time
Manage and convert wedding and special event enquiries maximising revenue opportunities in line with business targetsDevelop bespoke proposals and packages tailored to individual client needs ensuring a luxury and personalised approachBuild strong relationships with clients acting as their main poin...
- Manage and convert wedding and special event enquiries maximising revenue opportunities in line with business targets
- Develop bespoke proposals and packages tailored to individual client needs ensuring a luxury and personalised approach
- Build strong relationships with clients acting as their main point of contact from enquiry through to event delivery
- Conduct site visits and showcase the property with professionalism and attention to detail
- Negotiate contracts manage budgets and ensure all event details are accurately documented
- Collaborate closely with operational teams including Events F&B Front Office Golf Wellness and Reservations to ensure seamless execution
- Oversee event planning timelines ensuring all client requirements and deadlines are met
- Attend and support the delivery of key weddings and special events ensuring exceptional guest experiences
- Proactively generate new business through networking partnerships and market awareness
- Monitor market trends and competitor activity to identify opportunities for growth
- Maintain accurate records within CRM and sales systems including forecasts and reports
- Represent the hotel at wedding fairs showcases and promotional events
- Uphold brand standards in all client interactions ensuring a consistently high level of service and presentation
Qualifications :
- Proven experience in weddings events sales or luxury hospitality sales management
- Strong commercial awareness with a track record of achieving or exceeding sales targets
- Exceptional organisational skills with the ability to manage multiple events simultaneously
- Excellent communication and negotiation skills with a confident and professional approach
- Experience using CRM systems sales platforms or hotel PMS
- Strong attention to detail and a passion for delivering high-quality personalised experiences
- Ability to build lasting client relationships and deliver outstanding customer service
- Professional personal presentation aligned with luxury brand standards
- Flexible and adaptable with the ability to work evenings and weekends as required
- A genuine passion for weddings events and luxury hospitality
Please note that we believe in flexibility and multi-skilling and you may be asked to do different tasks from time to time to enable us to meet the needs of our guests and colleagues.
Additional Information :
What is in it for you
- Exclusive Discounts:
- Fairmont Cheshire The Mere Spa and Golf discount
- Fairmont Raffles and Accor Hotels (friends and family rates are included)
- 20% off food and beverage in on-site restaurants
- Colleague restaurant
- Being part of The Mere Team our culture is unique!
- You will benefit from training and development opportunities
- Competitive salary and benefits including pension
- 28 days of holiday including public holidays
- 1-5 days service award based on length of service
- Special rates for Fairmont Cheshire The Mere colleagues and their friends & family and discount across Accor hotels worldwide
- And last but not least you will get to work with a team of EXTRAORDINARY people
Remote Work :
No
Employment Type :
Full-time
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