AI Principal Product Manager-Technical, Alexa Responsible AI

Define What Trustworthy AI Looks Like at Amazons Scale

Alexa is Amazons next-generation generative AI-powered assistant and trust is its most important feature. As the AI Principal PMT for Alexa Responsible AI you wont just manage a product roadmap - You will define the standard for how one of the worlds most widely used AI systems earns and keeps customer trust across every language culture device and interaction. This is a role for a product leader who thinks systematically moves fast and has the conviction to make hard calls when the stakes are real.

The Mission
Responsible AI isnt a compliance checkbox. Its a product discipline and you will own it. Youll define the customer experience for safety guardrails trust signals and evaluation frameworks that determine whether Alexa is earning or eroding customer confidence. Youll make the go/no-go calls on features that affect millions of daily interactions with the data the customer story and the scientific grounding to back every decision.

What Youll Own
Product Vision & Strategy
In todays AI landscape strategy is written in weeks not years. Youll set a bold adaptive product vision for Responsible AI defining near-term priorities with urgency while keeping a clear eye on where the technology and the customer need are heading. Youll author crisp vision documents that align science engineering policy and legal teams around a shared north star for customer trust. Youll establish the KPIs that measure trust at scale and build the review mechanisms that surface regressions before customers ever encounter them.

Cross-Functional Leadership Across Alexa and Devices
This role operates at the intersection of some of Amazons most consequential product decisions. Youll lead alignment across Applied Science Engineering Legal Policy and UX not just within your immediate team but across Alexa and Devices organizations at large. Youll be the connective tissue that turns ambiguous safety challenges into concrete shippable solutions that scale across the full Alexa ecosystem.

Youll partner with Applied Scientists to translate breakthrough safety research RLHF reward modeling adversarial robustness into production-ready customer experiences. Youll navigate the regulatory and policy landscape proactively partnering with Legal and Policy before new capabilities create new risks. And youll represent Responsible AI priorities in senior leadership reviews making the case for investment with airtight data and compelling customer impact.

Breadth of Ownership
Your scope spans the full responsible product experience: safety guardrails and trust frameworks privacy and security implementation and experiences designed for our most vulnerable customers including children. Youll ensure that as Alexa grows more capable it grows more trustworthy across every dimension that matters to customers and regulators alike.

Technical Product Depth
You understand how LLMs fail hallucination value misalignment adversarial inputs well enough to write requirements that solve the problem not just describe it. Youll author the product requirements that guide safety model development evaluation system design and certification processes. When new capabilities create new risks youll frame the tradeoff propose the mitigation and drive the decision.

Organizational Impact
Youll mentor PMs across the org raising the bar on how the team thinks about safety as a product discipline. Youll influence without authority across one of Amazons most cross-functional domains and youll shape how Responsible AI scales across Alexa and partner teams worldwide.

What Were Looking For
* Deep experience shipping AI or trust-and-safety products at scale youve navigated the full arc from research to production in high-stakes environments
* Technical fluency in LLMs and AI safety you understand how modern language models work how they fail and what it takes to make them safer
* Track record of influencing without authority across science engineering policy and legal at the most senior levels
* Exceptional written communication you write documents that move organizations and create new product categories
* Bias for decisions over deliberation youre comfortable operating in ambiguity and know when good-enough-now beats perfect-later
* Passion for responsible AI you believe that safety and trust are competitive advantages not constraints
* BS/MS/PhD in Computer Science Engineering or a related technical field (or equivalent experience)



A day in the life
Youre reviewing a new Alexa capability with your science partner excited about what it can do clear-eyed about where it could fail. You write the requirement that captures both.
Youre in a senior leadership review making the case for a safety investment that doesnt have an obvious revenue line and you win it because your data is airtight and your customer story is compelling.
Youre unblocking an engineering team by making a hard call on scope.
Youre handling a complex customer escalation that requires clear thinking and fast judgment.
Youre mentoring a PM whos learning to treat trust as a feature not a constraint.
This is where product leadership meets real-world responsibility and where your decisions shape the future of AI that hundreds of millions of people rely on every day.


About the team
Our team pioneers Responsible AI for Alexa and Amazons conversational AI systems ensuring safe trustworthy experiences across all devices modalities and languages worldwide. We work on the hardest AI safety challenges at Amazons scale moving fast and shipping with the highest bar because the stakes are real and customers are counting on us.

- 8 years of technical product or program management experience
- Bachelors degree
- Experience owning/driving roadmap strategy and definition
- Experience with feature delivery and tradeoffs of a product
- Experience with end to end product delivery
- Experience contributing to engineering discussions around technology decisions and strategy related to a product

- Experience in project management methodologies business analysis or process improvement
- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning
- Experience working on Responsible AI or trust and safety areas
- BS/MS/PhD in Computer Science Engineering or a related technical field (or equivalent experience)

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at WA Bellevue - 179900.00 - 243400.00 USD annually