Key Responsibilities
Sales & Customer Acquisition:
Engage with parents and new leads to promote services and vaccination
packages.
Convert inquiries (calls WhatsApp and walk-ins) into confirmed appointments and
package sales.
Maintain lead trackers follow-ups and CRM updates for all new prospects.
Customer Retention & Service:
Ensure an excellent parent experience from first inquiry to ongoing care.
Build and maintain long-term relationships with existing parents to drive repeat visits.
Collect and act on parent feedback to continuously improve service quality.
Coordinate with the operations and clinical teams for smooth scheduling and
follow-ups.
Customer Support:
Manage daily appointment bookings and scheduling between parents and doctors.
Assist with billing payments and administrative support.
Prepare and share daily/weekly sales and service performance reports.
Requirements
Key Responsibilities Sales & Customer Acquisition: Engage with parents and new leads to promote services and vaccination packages. Convert inquiries (calls WhatsApp and walk-ins) into confirmed appointments and package sales. Maintain lead trackers follow-ups and CRM updates for all ...
Key Responsibilities
Sales & Customer Acquisition:
Engage with parents and new leads to promote services and vaccination
packages.
Convert inquiries (calls WhatsApp and walk-ins) into confirmed appointments and
package sales.
Maintain lead trackers follow-ups and CRM updates for all new prospects.
Customer Retention & Service:
Ensure an excellent parent experience from first inquiry to ongoing care.
Build and maintain long-term relationships with existing parents to drive repeat visits.
Collect and act on parent feedback to continuously improve service quality.
Coordinate with the operations and clinical teams for smooth scheduling and
follow-ups.
Customer Support:
Manage daily appointment bookings and scheduling between parents and doctors.
Assist with billing payments and administrative support.
Prepare and share daily/weekly sales and service performance reports.
Requirements
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