Event Coordinator (Planning)
Share
Job Location:
Monthly Salary:
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
EOE/AA/Disabled/Veterans
An Event (Planning) Coordinator with Hilton Sydney will provide excellent and comprehensive customer service in all areas of conferences and events by supporting sales team with leads and conversion and providing high quality and detailed event orders.
What will I be doing
This position is responsible for providing excellent and comprehensive event and group orders to deliver and exceed customer expectations. This will be achieved through creating comprehensive accurate and customised event orders and strong negotiation skills whilst maintaining and supporting the customer relationship for the hotel. The position will consistently strive to ensure accurate and up to date client information in the Event booking system liaising with operations team to support the Hilton Sydney as a market leader in groups conference and events.
As Event (Planning) Coordinator you will be working within the Planning team to respond to enquiries convert business and maximising revenue. Each day will be different with the following tasks being performed to the highest standards:
- Receive and convert incoming enquiries to achieve targets and maximise revenue
- Seek opportunities to increase sales and conversions within the Team
- Focus on a consistently executed up-selling approach
- Build strong relationships with customers to fully understand their needs
- Arrange and carry out Hotel site inspections and entertaining
- Ensure and finalise all events and accommodation invoices are accurate and sent to client in a timely manner
- Ensure the complete administration and execution of all planned events and groups
- Maintain standards for administration and operations to ensure client satisfaction while still achieving profit targets
- Participate in hotel promotional activities
What are we looking for
An Event (Planning) Coordinator at Hilton Sydney is always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow:
- Excellent organisational and administration skills
- Positive attitude and excellent communication skills
- Commitment to delivering a high level of customer service
- Confident and professional telephone manner
- High level of IT skills Delphi FDC preferred
- Excellent grooming standards
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Demonstrated up to 1-year previous experience working in a Conference & Events Planning role is desired
- Knowledge of hotel property management systems
What will it be like to work for Hilton
Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. We are committed to an equitable and inclusive workforce and environment where Team Members can be their authentic selves with opportunity for all to learn grow succeed and thrive. Joining this award-winning Australias #1 Great Place to Work culture means:
- Hilton Sydney pays above the HIGA as at Clerical Level 5 Salary: $75030
- A monthly dry-cleaning allowance for your business wardrobe
- 110 discounted travel nights per year for you your friends or family to enjoy at any of our 9000 hotels located in 141 countries and territories around the world
- Food & Beverage discounts so you dont just stay when you travel but also enjoy dining experiences
- Flexibility so you can Thrive and make space for what matters most
- Opportunities to participate in ESG activities
- Amazing career development and growth opportunity at the flagship property
Required Experience:
IC
Key Skills
- Time Management
- Marketing
- Customer Service
- Google Docs
- Organizational skills
- Expense Management
- Hospitality Experience
- Upselling
- Event Planning
- Events Management
- Event Marketing
- Project Coordination
About Company
Stay at Avatar Hotel Santa Clara, Tapestry Collection by Hilton and uncover the unexpected at our one-of-a-kind hotel. As part of Hilton's Tapestry Collection, we are perfect for guests seeking an uncommon experience and peace of mind.
