Enrolment & Progression Officer
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Job Location:
Wollongong - Australia
Monthly Salary:
$ 84002 - 94998
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
- 3.2FTE Permanent/continuing appointments
- Level 5: $84002 - $% superannuation (pro rata is part time)
- Full time and part time opportunities available
About the Role
Operating within a hub-and-spoke service model the Enrolment and Progression Officer acts as a dedicated specialist (spoke) supporting specific academic areas. The role is responsible for managing complex (tier 2) enquiries and applications related to subject and course enrolment variations progression and completion. You will draw on a strong understanding of institutional policy and regulatory requirements to ensure all decisions are accurate consistent and compliant. The position supports students across both onshore and offshore campuses.
Key Responsibilities
- Manage tier 2 enrolment and progression enquiries and applications ensuring timely accurate and policy-aligned outcomes.
- Develop update and communicate individual and cohort study plans.
- Assess and confirm students eligibility for completion and conferral.
- Provide expert advice and problem-solving to academic and professional stakeholders fostering strong service relationships.
- Assist with operational demands across the Enrolment and Progression team during peak periods.
About You
You will bring excellent judgement strong attention to detail and confidence working with complex rules and policies. You are service-focused solutions-oriented and comfortable managing competing priorities in a fast-paced environment.
How to Apply
To apply for this position applicants are requested to submit a current CV and a cover letter addressing the selection criteria listed in the position description.
For further information regarding this opportunity please contact Xanthe Knox
Closing Date: Sunday 7 December 2025 11:55pm
The University of Wollongong is committed to workplace equity diversity and inclusion. We value and acknowledge the importance of our peoples diverse experiences talents and cultures that they bring to work with them each day. Embracing diversity and creating inclusion is a key component of attracting and retaining talent in our workforce. The creation of a diverse and inclusive workforce is central to our ability to unlock potential enhance our success and achieving our vision of being in the Top 1% of universities globally.
Required Experience:
Unclear Seniority
Key Skills
- CCTV
- Federal Agencies
- Customer Service
- Clearance
- Facility
- Suspicious Activity
- Property Damage
- Public Safety
- Daily Operations
- Professional Development
- Access Control
- Communication
- General Public
- Procedures
- Powerpoint
About Company
The University of Wollongong was born with a mission to transform our region: to educate and empower the people of the Illawarra. Our commitment to a better future has shaped our direction and impact since our inception. Over the years, we have grown to be a global diverse and inclusi ... View more
