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Working Title:
Office & Administrative Specialist Intermediate - Advising Assistant (SS26009)Institution:
Minnesota State University MankatoClassification Title:
Bargaining Unit / Union:
206: AFSCME - Clerical and OfficeCity:
MankatoFLSA:
Non Job ExemptFull Time / Part Time:
Full timeEmployment Condition:
Classified - Seasonal (Seasonal)Salary Range:
$0.00 - $0.00Salary Range
$20.76 - $27.53 / hourly; $43346 - $57482 / annually
Job Description
This position exists to provide administrative support to Allied Health & Nursing Advising Center. Responsibilities include providing administrative and clerical support for two student advising directors and academic advisors as part of the University Advising team at large. Operating within the division of Student Success & Engagement the position provides support to broader university advising and student success goals. The position requires independent judgment with limited procedural control and thorough knowledge of departmental and university procedures and policies. The Advising Assistant plays an instrumental role in creating and maintaining a student-centered environment for visitors to the Allied Health & Nursing Advising Center. This position is Full Time Seasonal working full time hours during the academic year with summers off. This position does not offer a regular telework schedule only case by case/situational telework up to 10% of the time.
Minimum Qualifications
Knowledge of communication sufficient to perform the job duties described above using reading writing and speaking skills. Communicate effectively with internal and external customers. Follow detailed instructions and explain complex processes to customers. Fluently speak read understand and respond to a variety of written and spoken communications such as questions purchase orders inventory records and distribution lists.
Skill in using grammar spelling and punctuation to write and edit reports letters and other documents.
Skills in customer service to answer phones refer callers and greet students/guests/campus members with courtesy and respect. Provide prompt courteous and accurate information to customers in person on the phone and through email and other written correspondence. Convey complicated information in an understandable manner. Provide guidance and handle difficult situations. When possible de-escalate complicated situations managing concerns tactfully and thoroughly.
Knowledge of standard computer software programs for word processing spreadsheets and databases to sufficiently create modify and protect them.
Demonstrated ability to use word processing software such as Microsoft Word spreadsheet and other software application to prepare reports emails financial statements letters. Prepare documents and emails that are grammatical correct and in proper formats.
Use spreadsheet software such as Microsoft Excel to enter compile store and retrieve data in reports.
Math skills sufficient to maintain complete and accurate financial records balance and resolve discrepancies.
Ability to perform financial tasks for the departments expense and budget administration. This includes the ability to reviewing financial records reconciling purchasing cards monitoring and balancing budgets and complete procedures specific to the various guidelines and priorities of the department.
Preferred Qualification
Experience working in a college or university setting.
Demonstrated commitment to fostering a diverse working and learning environment.
Demonstrated ability to work collaboratively within a of complexities surrounding university systems academic cycles calendar systems and student life.
Ability to build and maintain relationships with University Advising partners and stakeholders.
Ability to input data quickly and accurately such as budget records and reports. Check inputs and output for completeness accuracy and discrepancies.
Use keyboarding and typing to sufficiently produce documents emails and other form of communication in an accurate and efficient manner.
Experience providing supervisory and lead worker skills to student staff including planning coordinating and directing office support activities coverage projects and workflow (as needed).
Other Requirements
Work safely at all times which includes but is not limited to participating and completing all required safety trainings as well as performing all job tasks in accordance with Minnesota State University Mankato policies and procedures utilizing appropriate tools equipment and personal protective equipment.
The Minnesota State University Mankato Annual Security and Fire Safety Report is available for your review. This report is required by federal law and contains policy statements and crime statistics for the University. The policy statements address the schools policies procedures and programs concerning safety and security. Three years worth of statistics are included for certain types of crimes that were reported to have occurred on-campus or in other University affiliated locations. This report is available online at: may also request a paper copy from University Security at or by emailing .
Work Shift (Hours / Days of work)
Monday - Friday; 8:00 a.m. - 4:30 p.m.
Telework (Yes/No)
Yes - Up to 10% of the time. - Based on the essential functions of this positions MMB Policy #1422 and University policies relating to flexible work this position is eligible for the following work modes:
Case by Case/Situational Telework: A position that may include a temporary reassignment or work outside the permanent/principal work location to meet short-term needs.
About
More than 1600 talented faculty staff and 1600 student employees with a wide variety of skills and backgrounds support university operations every day. Our faculty and staff enjoy excellent benefits a team environment and challenging careers. As an affirmative action/equal opportunity institution we are committed to supporting the continued growth of our diverse community.
We also take the opportunity to recognize that we live work and learn in the homeland of the Dakota people whose language frames our name - Minnesota State University Mankato.
Benefits Information:
At Minnesota State we have a GREAT BENEFITS PACKAGE! Our generous benefits include 11 paid Holidays Vacation Time Sick Time six weeks of Paid Parental Leave low cost medical and dental insurance with low deductibles ($250 - $1500) a Pension Plan 457(b) and 403(b) retirement plans and other retirement investment options pre-tax medical and dental expense (with roll-over option) and dependent care accounts employer paid life insurance short and long term disability as well as professional development and a tuition waiver program for employees and their dependents etc. We promote the health and well-being of our employees and take work/life balance seriously.
Desired Start Date:
Position End Date:
Open Date:
0Close Date:
Posting Contact Name:
Lacie R Mitchell-GarzaPosting Contact Email:
Required Experience:
IC
Full-Time