Senior SMB Account Executive, German speaker
Senior SMB Account Executive, German speaker
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Job Description
Job Description
Are you passionate about customer experience Are you seeking a sales career that allows you to work with the worlds fastest-growing mid-market and Fortune 500 leaders
Zendesk is the worlds leading Customer Support Platform and we are growing our EMEA business incredibly fast on the back of the success and value our suite of products deliver for our customers. This is a great opportunity to join a team of incredibly ambitious and fun sales professionals who embody Zendesks culture. This is an outstanding opportunity to earn your stripes driving revenue against a SaaS quota for both new and expansion sales.
Were looking for a motivated self-starter who has a consultative sales approach provides outstanding customer experience and offers polished presentation skills. Youll be single-handedly leading an inbound and outbound pipeline of sales opportunities across a very large customer base.
The day to day:
Quickly gain a strong understanding of the Zendesk platform and customer needs in order to troubleshoot and rapidly resolve inquiries
Be the voice of the small business customer - understand their needs and make them into advocates
Respond to high volumes of inbound calls and emails from new and existing customers
Be responsible for a complete territory and collaborate with our marketing team to animate your market
Learn and deliver high-impact product demos within weeks of joining
What we look for:
Proficiency in German and English
A minimum of 2 years of sales experience preferably in a multi-tenant SaaS company
Outstanding interpersonal presentation and communication skills (both verbal and written)
The ability to successfully handle a high volume of opportunities at all times
The ability to thrive in a startup environment - you move quickly think strategically and are superb at tactical execution
An entrepreneurial approach & can work in start-up mode
A love for customers and helping them to become successful
Why Zendesk
Quality leadership team dedicated to you your development and your success.
Hybrid or remote work model (WeWork Flex/All Access Zendesk Hubs in Lisbon Barcelona Berlin Dublin) with everything you need to be successful (MacBook home office desk/chair allowance Sales Navigator Zoom etc).
2 weeks long sales bootcamp to help you get up to speed on the industry our business our customers and our products. Most significantly an opportunity to build connections.
Ongoing weekly 1:1 Coaching Sessions and Team Trainings
Individual Career Planning with your manager to prepare you for your next steps (in sales marketing ops etc.)
Professional development funding in addition to Zendesk led professional development programs built to accelerate your sales career.
Opportunity to work in a fun dynamic and exciting environment.
Excellent benefits such as health insurance Paid time off pension contribution mental health and many more.
Hybrid: In this role our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection collaboration learning and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager.
The intelligent heart of customer experience
Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.
Zendesk is an equal opportunity employer and were proud of our ongoing efforts to foster global diversity equity & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race color religion national origin age sex gender gender identity gender expression sexual orientation marital status medical condition ancestry disability military or veteran status or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law please click here.
Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application complete any pre-employment testing or otherwise participate in the employee selection process please send an e-mail to with your specific accommodation request.
Required Experience:
Senior IC
Employment Type
Full-Time
