Zendesk

Job DescriptionSenior Staff Frontend Engineer Admin ExperienceZendesk is transforming the way businesses build meaningful customer relationships. Our products help organizations deliver exceptional customer and employee experiences at scale and our Admin Experience is central to how c

Job DescriptionSenior Staff Frontend Engineer Admin ExperienceZendesk is transforming the way businesses build meaningful customer relationships. Our products help organizations deliver exceptional customer and employee experiences at scale and our Admin Experience is central to how c

Job DescriptionAbout Us:Zendesk is a leader in customer experience solutions dedicated to delivering innovative technology and exceptional service. Our Contact Center Center of Excellence (CoE) focuses on optimizing customer support platforms including Zendesk Amazon Connect and AWS-b

Job DescriptionAbout Us:Zendesk is a leader in customer experience solutions dedicated to delivering innovative technology and exceptional service. Our Contact Center Center of Excellence (CoE) focuses on optimizing customer support platforms including Zendesk Amazon Connect and AWS-b

Job DescriptionJob Title. - Salesforce Devops - SREDepartment - Employee Services Technology & Operations CIO RUN FunctionExperience Level - 4 8 YearsLocation - Pune India (Hybrid)Shift Pattern - APAC and EMEA ShiftReporting Manager - Yashwant SinhaRole OverviewWe are seeking an exp

Job DescriptionJob Title. - Salesforce Devops - SREDepartment - Employee Services Technology & Operations CIO RUN FunctionExperience Level - 4 8 YearsLocation - Pune India (Hybrid)Shift Pattern - APAC and EMEA ShiftReporting Manager - Yashwant SinhaRole OverviewWe are seeking an exp

Job DescriptionWhy This Role Why NowCustomer experience is transforming through AI-driven innovation. At Zendesk we dont just embrace this change we lead it. As visionary architects of our AI-powered Resolution Platform AI Success Strategists shape and deliver long-term AI success fo

Job DescriptionWhy This Role Why NowCustomer experience is transforming through AI-driven innovation. At Zendesk we dont just embrace this change we lead it. As visionary architects of our AI-powered Resolution Platform AI Success Strategists shape and deliver long-term AI success fo

Job DescriptionJob DescriptionWhy This Role Why NowCustomer experience is transforming through AI-driven innovation. At Zendesk we dont just embrace this change we lead it. As visionary architects of our AI-powered Resolution Platform AI Success Strategists shape and deliver long-ter

Job DescriptionJob DescriptionWhy This Role Why NowCustomer experience is transforming through AI-driven innovation. At Zendesk we dont just embrace this change we lead it. As visionary architects of our AI-powered Resolution Platform AI Success Strategists shape and deliver long-ter

Job DescriptionJob Title: Senior Engagement ManagerJob Description:Zendesk Professional Services is focused on maximising the impact and value of Zendesk software for both existing and new customers.The Professional Services team works on projects across EMEA with customers of all siz

Job DescriptionJob Title: Senior Engagement ManagerJob Description:Zendesk Professional Services is focused on maximising the impact and value of Zendesk software for both existing and new customers.The Professional Services team works on projects across EMEA with customers of all siz

Job DescriptionSenior Demo Platform Architect Contact Center and Customer ExperiencePosition Overview: We are seeking a seasoned Senior Demo Platform Engineer with deep expertise in contact center technologies and CX suites preferably Zendesk Amazon Connect and AWS. This role will ow

Job DescriptionSenior Demo Platform Architect Contact Center and Customer ExperiencePosition Overview: We are seeking a seasoned Senior Demo Platform Engineer with deep expertise in contact center technologies and CX suites preferably Zendesk Amazon Connect and AWS. This role will ow

Job DescriptionWere looking for a Senior Director to lead Professional Services across EMEA. You will own the regional services business and guide a team responsible for shaping selling and delivering high-value customer engagements.You will evolve our services model toward AI-enabled

Job DescriptionWere looking for a Senior Director to lead Professional Services across EMEA. You will own the regional services business and guide a team responsible for shaping selling and delivering high-value customer engagements.You will evolve our services model toward AI-enabled

Job DescriptionPosition: RevOps Customer Support Sr. SpecialistLocation: Manila PhilippinesType of Employment: Full-time In-officeAbout us:Zendesk is a leader in customer service software revolutionizing how businesses engage with their customers. We are committed to improving custome

Job DescriptionPosition: RevOps Customer Support Sr. SpecialistLocation: Manila PhilippinesType of Employment: Full-time In-officeAbout us:Zendesk is a leader in customer service software revolutionizing how businesses engage with their customers. We are committed to improving custome

Job DescriptionEnterprise Account Executive - North & East IndiaJoin us at Zendesk where were on a mission to power exceptional service for every person on the planet. Were accelerating our ambition by building products rooted in the belief that behind every interaction is an opportun

Job DescriptionEnterprise Account Executive - North & East IndiaJoin us at Zendesk where were on a mission to power exceptional service for every person on the planet. Were accelerating our ambition by building products rooted in the belief that behind every interaction is an opportun

Job DescriptionPosition OverviewAs a Senior Platform Architect you will serve as the technical strategist helping our largest enterprise customers and prospects unlock the full potential of the AI-powered Zendesk Resolution Platform. You will design and architect next-generation servi

Job DescriptionPosition OverviewAs a Senior Platform Architect you will serve as the technical strategist helping our largest enterprise customers and prospects unlock the full potential of the AI-powered Zendesk Resolution Platform. You will design and architect next-generation servi

Job DescriptionComplex Issue Resolution & Tier 2 SupportLead advanced ticket resolution for Tier 2 issues including:Churn & contraction for enterprise customersInvoice explanation (Corporate SMB/Commercial)Sales tax inquiriesBankruptcyCoupon issuesSyncing Zendesk dataManaging Hub & Sp

Job DescriptionComplex Issue Resolution & Tier 2 SupportLead advanced ticket resolution for Tier 2 issues including:Churn & contraction for enterprise customersInvoice explanation (Corporate SMB/Commercial)Sales tax inquiriesBankruptcyCoupon issuesSyncing Zendesk dataManaging Hub & Sp

Job DescriptionWhy This Role Why NowCustomer experience is transforming through AI-driven innovation. At Zendesk we dont just embrace this change we lead it. Our Professional Services organization is building the capabilities operating model and executive partnerships required to hel

Job DescriptionWhy This Role Why NowCustomer experience is transforming through AI-driven innovation. At Zendesk we dont just embrace this change we lead it. Our Professional Services organization is building the capabilities operating model and executive partnerships required to hel

Job DescriptionLocation: Austin Texas (Hybrid)Department / Team: Professional Services - Technical ServicesReports to: Senior Director Technical ServicesWhy This Role / Why NowAs customers adopt more sophisticated AI-enabled experiences and integrations strong technical architecture i

Job DescriptionLocation: Austin Texas (Hybrid)Department / Team: Professional Services - Technical ServicesReports to: Senior Director Technical ServicesWhy This Role / Why NowAs customers adopt more sophisticated AI-enabled experiences and integrations strong technical architecture i

Job DescriptionSenior Staff Data Engineer- Enterprise Semantic LayerOur Enterprise Data & Analytics (EDA) team is looking for an experienced Senior Staff Engineer to lead the architecture and engineering of an Enterprise AI-ready semantic data platform. We are building an AI-ready Ent

Job DescriptionSenior Staff Data Engineer- Enterprise Semantic LayerOur Enterprise Data & Analytics (EDA) team is looking for an experienced Senior Staff Engineer to lead the architecture and engineering of an Enterprise AI-ready semantic data platform. We are building an AI-ready Ent

Job DescriptionSummaryThe Director Compensation owns the strategy governance and operational execution of Zendesks global compensation programs. This role is responsible for translating compensation into a business advantage by enabling competitive pay decisions supporting talent rete

Job DescriptionSummaryThe Director Compensation owns the strategy governance and operational execution of Zendesks global compensation programs. This role is responsible for translating compensation into a business advantage by enabling competitive pay decisions supporting talent rete

Job DescriptionFinancial Analysis & Strategy Analyst InternThe Finance & Strategy team serves as trusted advisors to the company informing and guiding critical C-level decisions through insightful analyses & thought-partnership. We are looking for bright driven individuals who will su

Job DescriptionFinancial Analysis & Strategy Analyst InternThe Finance & Strategy team serves as trusted advisors to the company informing and guiding critical C-level decisions through insightful analyses & thought-partnership. We are looking for bright driven individuals who will su

Job DescriptionFinancial Analysis & Strategy Analyst InternThe Finance & Strategy team serves as trusted advisors to the company informing and guiding critical C-level decisions through insightful analyses & thought-partnership. We are looking for bright driven individuals who will su

Job DescriptionFinancial Analysis & Strategy Analyst InternThe Finance & Strategy team serves as trusted advisors to the company informing and guiding critical C-level decisions through insightful analyses & thought-partnership. We are looking for bright driven individuals who will su

Job DescriptionOverarching Objective For The Role:Accelerate customers timetovalue by driving adoption and operational excellence for Zendesk AI solutions ensuring customers realize measurable business impact from initial deployment through scaleOwn customers multiyear AI roadmap and

Job DescriptionOverarching Objective For The Role:Accelerate customers timetovalue by driving adoption and operational excellence for Zendesk AI solutions ensuring customers realize measurable business impact from initial deployment through scaleOwn customers multiyear AI roadmap and

Job DescriptionAs an AI Sales Specialist youll be responsible for driving the growth and adoption of our full suite of AI this quota-carrying overlay role youll work alongside our Core Account Executive (AE) team leveraging your technical expertise to prospect demo and close deals wh

Job DescriptionAs an AI Sales Specialist youll be responsible for driving the growth and adoption of our full suite of AI this quota-carrying overlay role youll work alongside our Core Account Executive (AE) team leveraging your technical expertise to prospect demo and close deals wh