Front Desk Officer - Bulawayo

Recruitment Matters Africa Pvt Ltd

Job Location:

Bulawayo - Zimbabwe

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Salary:

Negotiable

Responsibilities
Reception Duties

Greet clients and visitors warmly ensuring a welcoming environment.
Answer and direct incoming calls taking messages as necessary.
Manage appointments and scheduling for agents management and clients.

Administrative Support

Assist with administrative tasks including data entry filing and document preparation.
Maintain and update client databases and records.
Prepare and distribute marketing materials and property listings.
Organise lunch meals for staff daily
Organise and ensure at all times there is sufficient supply of office teas and cleaning
Manage and ensure at all times the reception area and offices are neat and tidy.
Ensure that the CCTV monitor / TV is working at all times any challenges to be reported to management asap.

Coordination

Coordinate property viewings and open houses.
Liaise with clients vendors and contractors as needed.
Assist in organizing office events and meetings.

Customer Service

Respond to client inquiries promptly and professionally.
Provide information about properties and services offered by the agency.
Handle client complaints with diplomacy and efficiency.

Key Skills:

Excellent verbal and written communication skills.
Customer-focused with a friendly demeanor.
Ability to work independently and as part of a team.
Detail-oriented with strong problem-solving abilities.
Proficient in Microsoft Office Suite and real estate software (e.g. MLS).
Strong organizational and multitasking skills.

Qualifications

High school diploma or equivalent; additional education in business administration is a plus.
Previous experience in a receptionist or administrative role preferably in real estate.

A motivated organized cheerful person. This role is pivotal in providing excellent customer service managing office operations and supporting real estate agents and management in their daily activities. Salary: Negotiable Responsibilities Reception Duties Greet clients and visitors warmly ensur...