Front Office Bellperson (PM Shift)
Front Office Bellperson (PM Shift)
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Salary Not Disclosed
1 Vacancy
Job Description
WHAT YOU WILL BE DOING:
A smile and warm greeting is what our Guests will receive when staying at Swisstel Chicago. Your engaging personality will make a lasting impression when our Guests arrive at the hotel. You are friendly detail-oriented and love the rush of handling multiple tasks all at once. You love helping your team in delivering incredible experiences for your guests - and it just so happens youll be doing just that in an award-winning hotel.
Always willing to lend a helping hand with a smile your passion for the property and your respect for our guests belongings will ensure that our guests Feel Welcome as soon as they arrive.
- Consistently offer professional friendly and engaging service
- Open car doors for arriving and departing guests while greeting them warmly
- Assist with the loading and unloading of luggage to and from guest vehicles
- Assist guests regarding hotel facilities in an informative and helpful way
- Timely delivery of guests luggage messages and any other items for delivery within the property
- Personalize guests orientation of their room in a professional friendly and engaging way
- Maintain presence in the lobby as an ambassador of the property and brand offering exceptional service to the guests
- Follow departmental policies procedures and service standards
- Follow all safety policies
- Any other tasks that may be assigned
Physical aspects of the position include but are not limited to the following:
- Constant standing and walking throughout shift
- Constant lifting and carrying up to 50 lbs
- Occasional kneeling pushing pulling lifting
- Frequent lifting and carrying more than 50 lbs
- Frequent ascending or descending ladders stairs and ramps
Qualifications :
YOUR EXPERIENCE AND SKILLS INCLUDE:
- Must be able to work any shift assigned such as holidays weekends mornings afternoons and evenings.
- Service focused personality is essential; customer related experience an asset
- Ability to work well under pressure in a fast paced environment
- Excellent communication skills and a professional presentation
- Strong interpersonal and problem solving abilities
- Highly responsible & reliable
- Ability to work cohesively with fellow colleagues as part of a team
- Ability to focus attention on guest needs remaining calm and courteous at all times
Additional Information :
WHAT IS IN IT FOR YOU:
- This is a Tipped Position
- Position Hourly Rate: $15.45 plus tips
- Employee Benefit Card offering discounted rates at Accor worldwide
- Learning & Development programs through our Academies
- Opportunity to develop your talent and grow within our property and across the world!
- Ability to make a difference through our Corporate Social Responsibilities such as Sustainability Diversity Inclusion & Belonging
- Comprehensive Benefit Package which offers:
- Health Dental Vision Life Disability & AD&D insurance Accidental Injury Insurance Hospital Support Critical Illness Insurance 401K plan Paid leave such as Vacation Personal Maternity/Paternity and Holiday.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
