drjobs E-commerce Manager

E-commerce Manager

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Job Location drjobs

Hastings, PA - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Job Title:
E-commerce Manager
Classification:
Salaried Exempt
Department:
Marketing
Reports To:
Director of Marketing
Location:
Hastings NE
Job Type:
Hybrid
JOB DESCRIPTION
Who We Are:
In 2010 our founder Andrew Vrbas volunteered in experiencing the need for better sanitation education and economic opportunities he wanted to help make a solution Soap!Andrews first batch of soap was created in a crockpot in his college dorm there Pacha Soap Co. has evolved into a growing $36 million dollar consumer goods business with 100 team members who develop and handcraft the very best premium bath products to sell across the U.S. and Canada.
Our Mission: We start with world-changing ingredients create an unforgettable product experience and deliver moments of healing through everyday routines.
Our employees help us execute our mission through building a culture focused on our four core values: Raise the Bar Dare to Care Use Purpose to Power Profit and Set the Vibe.
Overview:

The E-Commerce Manager will be responsible for the day-to-day strategy and management of the DTC and Amazon businesses reporting to the Marketing Director and partnering with Marketing Product and Operations teams. The ideal candidate has a proven track record for driving DTC revenue growth and will be responsible for optimizing DTC and Amazon businesses to build brand sales and awareness with a focus on improving conversion rate to purchase. They will lead promotional planning optimizing inventory managing visual merchandising imagery and copywriting production. The E-commerce Manager will be part of the entire customer journey from acquisition to retention ensuring that our online customers have the best experience possible from first impression right person will develop a passionate understanding of the Pacha brands and business and use that knowledge to deliver on business goals. They are a builder someone excited to create a business build processes while doing so and thrive in an entrepreneurial environment.
This position can be hybrid combining weekly remote and in-person days at our Hastings NE office.
Key Responsibilities:
E-COMMERCE WEBSITE:
  • Own the end-to-end management of brand store fronts including campaigns product catalogs imagery video and copy uploaded to site.
  • Manage product listings inventory visibility pricing strategies and site merchandising in collaboration with internal teams.
  • Plan and optimize the e-commerce marketing calendar based on holiday sales promotions and new product launches.
  • Identify website issues and monitor data to drive improvements in the online shopping experience working with website agency to optimize UX.
  • Forecast e-commerce business to include base and promotional volume and ensure e-commerce is included in company financial and production planning.
  • Function as key liaison between operations and customer service to ensure exceptional consumer experience during the purchase cycle.
  • Monitor key KPIs (conversion rate AOV bounce rate page speed etc.) and recommend and implement optimizations.
  • Stay current on competitors and e-commerce best practices and trends in UX mobile optimization and merchandising.
AMAZON MANAGEMENT:
  • Ensure the Amazon product and media strategy supports the overall business sales and awareness targets.
  • Manage the Amazon agency to support business needs product portfolio and ensure best in class customer experience.
  • Maintain and optimize product mix and listings on Amazon (titles descriptions A content etc.).
  • Generate assets and collaborate with internal teams and Amazon agency to develop A content infographics and advertising content to drive conversion and product sales.
CRM & EMAIL:
  • Own the E-CRM planning calendar ongoing creating segmented promotions and consumer relevant marketing programs.
  • Partner with marketing team and external partners to create email content for execution.
  • Consistently monitor performance to adjust CRM programs and provide key stakeholders with analysis and business insights.
Experience Required:
  • Minimum of 5 years of experience in E-commerce and/or Digital Marketing
  • A self-starter with the ability to problem solve and brainstorm in a fast-paced collaborative environment and act with a strong sense of accountability.
  • Experience with Shopify Amazon Seller Central and e-commerce tools (Klaviyo Attentive ReCharge Google Analytics Hotjar or similar).
  • Highly organized proactive and able to manage multiple projects simultaneously.
  • Entrepreneurial spirit with a keen eye for brand consistency and customer experience.
  • Strong copywriting skills with an ability to develop or oversee creative that aligns with brand voice and aesthetic.
  • Data-driven with strong analytical capabilities and decision-making skills.
  • Demonstrated design skills a plus (Adobe Creative Suite Canva or similar).
Why Join Pacha Soap Co.
At Pacha Soap Co. we are more than just a soap company. We are a purpose-driven organization committed to making a positive impact on the world. Our team is passionate innovative and dedicated to creating products that are good for people and the planet. If you are a creative sales professional with a passion for natural products and a desire to make a difference we would love to hear from you.
Only applicants under consideration will be contacted. Please accept our utmost appreciation for your interest. You can learn more about our company by visiting our website at .
*Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice.
*We embrace diversity and equality. We are committed to building a team with a variety of backgrounds skills and views. Pacha is an Equal Opportunity Employer that does not tolerate harassment or discrimination of any kind during recruiting hiring onboarding or any ongoing employment practice. If you need assistance or reasonable accommodation due to a disability you can contact our Human Resources Department at or .


Required Experience:

Manager

Employment Type

Full Time

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