Senior IT Analyst
Senior IT Analyst
Posted on :
11-05-2025
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
ABOUT APPLY DIGITAL
Apply Digital is a global digital transformation partner for change agents. Leveraging expertise that spans Business Transformation Strategy Product Design & Development Commerce Platform Engineering Data Intelligence Marketing Services Change Management and beyond we enable our clients to modernize their organizations and deliver meaningful impact to their business and customers.
Our 750 team members have helped transform global companies like Kraft Heinz NFL Moderna Lululemon Dropbox Atlassian AE Networks and The Very Group.
Apply Digital was founded in 2016 in Vancouver Canada. In the past nine years we have grown to nine cities across North America South America the UK and Europe.
Wherever we work in the world we envision Apply Digital as a safe empowered respectful and fun community for people every single day. Together we work to embody our SHAPE (smart humble active positive and excellent) values and make Apply Digital a space for our team to connect grow and support each other to make a difference.
LOCATION: Apply Digital is hybrid/remote friendly. The preferred candidate should be based in the Greater Toronto Area of Canada working in hours that align to ET (Eastern Timezone). The candidate will be required to work from the Toronto office four days a week.
THE ROLE:
Reporting to the Director of IT Apply Digital is looking for a Senior Information Technology Analyst who is excited to learn and grow by supporting designing and implementing the global IT systems that enable our intelligent teams to deliver digital products. This is an inoffice role and the successful candidate is expected to be mostly fulltime in our Toronto office.
RESPONSIBILITIES
- Respond intelligently and empathetically to escalated users requests. These may include managing our identity platform MDM WiFi Google Workspace Slack Zoom Atlassian Cloud MacOS mobile devices printing equipment requests endpoint protection information security and others.
- Design scope implement and enhance our internal policy procedures and tool stack.
- Manage user account and application access in cloud identity and productivity apps such as OKTA Google Workspace Slack Atlassian Cloud AWS GCP Azure and others.
- Manage hardware procurement setup and deployment.
- Manage hardware inventory.
- Manage software license and subscription allocations.
- Confidently troubleshoot MacOS issues.
- Work closely with the Service Desk team to ensure the help desk runs smoothly.
- Produce and edit documentation for the IT team and userfacing guides to assist staff in orientation and everyday tasks.
- Develop evaluate test and integrate new vendors and/or technologies.
REQUIREMENTS
- 5 years of experience in a similar IT role with handson experience in a fastpaced rapidly evolving environment.
- Excellent interpersonal skills with a customerservice oriented approach to their role.
- Strong team player who desires to learn mentor and share knowledge/expertise.
- Securityminded with previous experience working in environments with industry standard security programs (ISO27001 SOC2 etc).
- Experienced with Okta and Life Cycle Management (LCM) or other Cloudbased iDPs.
- Willingness and confidence to learn on the fly.
- Outstanding troubleshooting skills.
- Strong knowledge of Mobile Device Management.
- An ability to connect and communicate effectively with employees clients and vendors.
- A person who brings positive energy and an openness to everything they do.
- Selfstarter with the ability to prioritize effectively in a small team.
- The resilience to work in a flexible startup like environment.
- Technically wellrounded to be able to step in wherever needed.
- Knowledge of secure software development practices is an asset.
- Experience with Mac OS environments is highly preferred.
LIFE AT APPLY DIGITAL
Great projects: Broaden your skills on a range of engaging projects with international brands that have a global impact.
An inclusive and safe environment: Were truly committed to building a culture where you are celebrated and everyone feels welcome and safe.
Learning opportunities: We offer generous training budgets including partner tech certifications custom learning plans workshops mentorship and peer support.
Generous vacation policy: Worklife balance is key to our teams success so we offer flexible personal time offer (PTO); allowing ample time away from work to promote overall wellbeing.
Customizable benefits: Tailor your extended health and dental plan to your needs priorities and preferences.
Flexible work arrangements: We work in a variety of ways from remote to inoffice to a blend of both.
Apply Digital is committed to building a culture where differences are celebrated and everyone feels welcome. Thats why we value equal opportunity and nurture an inclusive workplace where our individual differences are recognized and valued.
Required Experience:
Senior IC
Employment Type
Full-Time
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
