Italian Customer Support in Lisbon - Relocation Package
Italian Customer Support in Lisbon - Relocation Package
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Job Description
Grow Your Career in Customer Support!
Do you enjoy solving problems and positively impacting peoples daily lives Were looking for a proactive and enthusiastic Customer Support Specialist to join our energetic team. If you excel in dynamic environments and love connecting with others this opportunity is for you.
Role Overview:
In this role youll support customers via phone chat email and social media by resolving issues related to accounts transactions and technical concerns. Your mission will be to ensure smooth and satisfying customer interactions every step of the way.
Key Responsibilities:
- Provide topquality assistance across multiple communication platforms
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Support users with account creation verification login and payment concerns
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Troubleshoot technical issues promptly and effectively
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Act as a dependable point of contact especially for sportsfocused clients
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Communicate with empathy and clarity to strengthen customer relationships
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Follow company policies and maintain service excellence
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Contribute ideas to improve workflows and elevate the customer experience
Requirements:
- Fluent in Italian (C2 level)
- Fluent in English (B2 level)
- EU Citizenship or Portuguese Residency Card
- 01 year of experience in customer support
- Strong leadership analytical and communication skills
- Eagerness to learn and grow
Why Join Us:
- Competitive Salary: We offer attractive compensation that reflects your skills and experience recognizing and rewarding your contributions
- Meal Allowance: Enjoy a meal allowance to keep you energized during working hours
- Health and Life Insurance: Benefit from comprehensive coverage to support your wellbeing.
Onsite Work: Engage and grow in a collaborative office environment
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Relocation Package: Receive support if relocating to ensure a smooth transition
Ready to take on this exciting opportunity Apply today and lets connect!
Employment Type
Full Time
