Technical Customer Support
Technical Customer Support
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Position Summary
Provide project leadership and technical design guidance on assigned projects to Aftermarket customers within the Food or Pharmaceutical Packaging Industry. Prepare financial quotes for customers on Aftermarket projects and the oversee and manage the project from beginning through final delivery and installation startup.
Key Responsibilities
- Plan organize and lead individual customer machine projects from inception to completion. Develop and maintain the cadence of work schedules hours costs and communication for each project.
- Partner with customers Center of Competence (CoC) 3rd party vendors and Aftermarket Sales Managers on the quotation process and project status.
- Resolve problems address concerns and answer questions during the life of the project which includes quote order design manufacture installation and inspection.
- Act as a main point of contact for the project providing regular updates reports and communication regarding project status to all stakeholders.
- Travel to customer sites during large or complex installations and CoC for team building and project meetings.
- Will travel domestically and internationally approximately 10% of the time
Qualifications :
Basic Requirements
- Associate Degree in Engineering Manufacturing Technology or Project Management or related field. A combination of education or experience may be considered.
- 5 years of experience in sales project management or engineering for custom design machinery
Preferred Qualifications
- A bachelors degree in engineering
- Project Management Certification
- High-speed capital equipment/packaging machinery industry knowledge
- Experience with an ERP system preferably SAP
- German language skills
Additional Information :
The expected compensation range for this position is between $65000 to $80000 annually.
Compensation for roles at Syntegon varies depending on a wide array of non-discriminatory factors including but not limited to the specific office location role degree/credentials relevant skill set and level of relevant experience. Total rewards at Syntegon include salary bonus (if applicable) benefits.
The welfare of our employees matters to us. Therefore Syntegon offers a generous and attractive benefits package that meets our employees needs.
- Health insurance (Medical Dental Vision and Prescription from day one)
- 401(k) with generous Company Match
- Employer Paid Short- and Long-Term Disability Insurance Life Insurance
- Education Assistance Program
- Paid Time Off
- Employee Assistance Program
Syntegon Technology is a proud supporter of STEM (Science Technology Engineering & Mathematics) initiatives:
- FIRST Robotics (For Inspiration and Recognition of Science and Technology)
- AWIM (A World In Motion)
By choice we are an Equal Opportunity Employer committed to a diverse workforce.
We do not discriminate in hiring or employment against any individual on the basis of race color gender national origin ancestry religion physical or mental disability age veteran status sexual orientation gender identity or expression marital status pregnancy citizenship or any other factor protected by anti-discrimination laws.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
