Sharpsmart Finance has an opportunity for an experienced Accounts Receivable Specialist to join the team!
In this role you will focus on on tracking and collecting payments maintaining customer relationships resolving payment disputes and preparing month end reconciliations.
Thisrolewillbeworkingminimum 34daysperweekfromourSpennymoor(CoDurham)sitewithoptiontowork12days from home.
Your role will involve:
Monitor daily cash collections & allocations into systems working closely with Finance Administrator
Undertake regular customer account reconciliations ensuring timely collection of debts. Resolve balancing items ensuring accurate records retained
Generating statements & payment reminders
Build and maintain strong relationships with customers to resolve any payment disputes or issues professionally and effectively
Undertake all requirements to provide customers with the necessary information in relation to invoices & customer reporting e.g. backing data and any other requirements
Submitting rebate reports for frameworks
Liaise with internal teams including sales plant admin and customer service to resolve billing or payment issues
Responding to customer queries in a timely manner in line with internal & external KPI requirements taking ownership of SF case management
Prepare regular reports for management on aged debtors highlighting potential risks and actions taken
Prepare month end reconciliations for aged debtors & potential bad debt provision processing any journals required to record transactions and clear control reports
Review current business processes and identify recommend and implement improvements to systems
Providing support to finance team and other BU areas as required
What we are looking for:
Minimum 2 years experience Accounts Receivable/Credit Control
Excellent communication skills for verbal and written
Experience of interacting with customers via phone/email/video
Highly selfmotivated and able to work both independently or as part of a team managing your own workload and priorities
Able to maintain a high level of accuracy and attention to detail
Able to use and adapt to new computerbased systems including Microsoft packages
What we can offer:
Working hours Monday to Friday 37.5 hours
Hybrid working
Competitive salary & Benefits Pension Healthcare and Dentalcare options Caboodle benefits scheme training and development opportunities for progression
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