Customer support with a Native level of French

Our client is a leading company in digital services based in Faro (Portugal) and has been in the market for over 20 years.

Tasks

During your daytoday:
You will provide technical support to our customers via phone regarding web domains email hosting servers and web creation tools
You will be attentive to our customers needs in order to offer them solutions tailored to their needs.
You will resolve any incidents on the products acquired by our clients
You will establish an excellent relationship with the customers
You will be working hand in hand with other departments to achieve our sales and customer satisfaction goals.
You will be keeping an eye on emerging sales opportunities and turning them into concrete actions.

Requirements

Youre the person were looking for if:
You have a native level of French
Youre experienced in Customer Service (if not a strong customeroriented mindset is required)
Youre highly motivated to establish a relationship with the customers
You have excellent communication and problemsolving skills
Youre patient and proactive
Youre passionate about helping others and keen on ensuring customer satisfaction
Youre a strong team player and attentive to detail
You have basic IT skills and are motivated to learn

Benefits

Were offering:
Youll work mostly remotely (near Faro)
You will get a Competitive Base Salary Commissions bonus
You will get Health Insurance
You will get a Meal allowance
Youll get Training
Youll get free English classes
Youll have a fixed schedule: Monday Friday
You will be part of a stable and multicultural company