George Bernard Consulting

Plan manage and deliver technical projects from initiation to completion.Define project scope timelines budgets and resource requirements.Coordinate with engineering product and business teams to ensure alignment.Track project progress manage risks and resolve blockers.Communicate pro

Plan manage and deliver technical projects from initiation to completion.Define project scope timelines budgets and resource requirements.Coordinate with engineering product and business teams to ensure alignment.Track project progress manage risks and resolve blockers.Communicate pro

Provide first-level technical support to end users and ensure timely issue resolutionMonitor and manage user support requests while maintaining a high standard of customer serviceCollaborate with internal technical teams to troubleshoot and resolve system-related issuesSupport the dev

Provide first-level technical support to end users and ensure timely issue resolutionMonitor and manage user support requests while maintaining a high standard of customer serviceCollaborate with internal technical teams to troubleshoot and resolve system-related issuesSupport the dev

Lead the Advanced NOC Operations team to deliver strong customer service and technical support via phone email and live chat.Serve as the escalation point for technical and fault-related issues.Manage escalations to other internal departments providing clear and relevant information i

Lead the Advanced NOC Operations team to deliver strong customer service and technical support via phone email and live chat.Serve as the escalation point for technical and fault-related issues.Manage escalations to other internal departments providing clear and relevant information i

Support and maintain complex enterprise network environments across global offices and data centres.Manage enterprise routing switching wireless and day-to-day network operations.Configure maintain and troubleshoot Palo Alto firewalls.Manage Cisco Meraki switching and wireless infrast

Support and maintain complex enterprise network environments across global offices and data centres.Manage enterprise routing switching wireless and day-to-day network operations.Configure maintain and troubleshoot Palo Alto firewalls.Manage Cisco Meraki switching and wireless infrast

Provide strategic and operational leadership across all hotel departments.Drive guest satisfaction and maintain world-class service standards.Achieve financial goals through revenue management cost control and profitability initiatives.Lead coach and inspire a high-performing team bui

Provide strategic and operational leadership across all hotel departments.Drive guest satisfaction and maintain world-class service standards.Achieve financial goals through revenue management cost control and profitability initiatives.Lead coach and inspire a high-performing team bui

Set clear vision direction and measurable goals for engineering teams aligned with business priorities.Promote engineering best practices accountability collaboration and continuous improvement.Lead mentor and develop Architects Tech Leads and Engineers.Manage resource allocation capa

Set clear vision direction and measurable goals for engineering teams aligned with business priorities.Promote engineering best practices accountability collaboration and continuous improvement.Lead mentor and develop Architects Tech Leads and Engineers.Manage resource allocation capa

Identify client-owned music in YouTube videos using your listening skills and place accurate claims.Follow YouTubes copyright policies and internal guidelines at all times.Research music databases to confirm composers and ownership details.Report trends catalog issues and claiming str

Identify client-owned music in YouTube videos using your listening skills and place accurate claims.Follow YouTubes copyright policies and internal guidelines at all times.Research music databases to confirm composers and ownership details.Report trends catalog issues and claiming str

Lead and manage large-scale IT programs from planning through delivery.Drive digital transformation initiatives and/or cloud collaboration platform deployments.Build and manage project plans timelines budgets and resource allocation.Identify track and mitigate program risks and issues

Lead and manage large-scale IT programs from planning through delivery.Drive digital transformation initiatives and/or cloud collaboration platform deployments.Build and manage project plans timelines budgets and resource allocation.Identify track and mitigate program risks and issues

Develop and execute post-implementation adoption strategies to maximize system usage.Assess current user maturity levels and identify gaps in adoption.Identify barriers preventing users from fully adopting existing systems.Design and deliver targeted coaching and interventions to impr

Develop and execute post-implementation adoption strategies to maximize system usage.Assess current user maturity levels and identify gaps in adoption.Identify barriers preventing users from fully adopting existing systems.Design and deliver targeted coaching and interventions to impr

Manage IT security and data protection practices within cloud-based collaboration platforms.Implement and maintain information governance frameworks.Apply and enforce national cybersecurity standards and compliance requirements.Set up and manage access controls to protect sensitive da

Manage IT security and data protection practices within cloud-based collaboration platforms.Implement and maintain information governance frameworks.Apply and enforce national cybersecurity standards and compliance requirements.Set up and manage access controls to protect sensitive da

Design and build Tableau dashboards and reports using approved data sources (data warehouses semantic layers SQL).Turn business needs into dashboard designs layouts filters calculated fields parameters drill-downs.Build views like KPIs scorecards trend charts rankings heat maps and e

Design and build Tableau dashboards and reports using approved data sources (data warehouses semantic layers SQL).Turn business needs into dashboard designs layouts filters calculated fields parameters drill-downs.Build views like KPIs scorecards trend charts rankings heat maps and e

Analyze existing business processes and document current (As-Is) workflows.Design improved future-state (To-Be) processes.Lead business process reengineering (BPR) initiatives to improve efficiency.Gather detailed requirements from stakeholders and translate them into clear specificat

Analyze existing business processes and document current (As-Is) workflows.Design improved future-state (To-Be) processes.Lead business process reengineering (BPR) initiatives to improve efficiency.Gather detailed requirements from stakeholders and translate them into clear specificat

Lead change management activities for large-scale IT projects.Drive user adoption of cloud-based communication and collaboration tools.Develop and execute change management strategies and plans.Design and deliver training programs in multiple languages (English Sinhala Tamil) for dive

Lead change management activities for large-scale IT projects.Drive user adoption of cloud-based communication and collaboration tools.Develop and execute change management strategies and plans.Design and deliver training programs in multiple languages (English Sinhala Tamil) for dive

Conduct AI opportunity assessments to identify where AI can add value across business functionsSupport identification and prioritization of AI use cases based on impact and feasibilityHelp develop AI roadmaps aligned with business goals and timelinesAssist in designing AI operating mo

Conduct AI opportunity assessments to identify where AI can add value across business functionsSupport identification and prioritization of AI use cases based on impact and feasibilityHelp develop AI roadmaps aligned with business goals and timelinesAssist in designing AI operating mo

Design end-to-end AI solutions based on business requirementsDevelop and deploy machine learning models for various use casesBuild predictive analytics solutions to support data-driven decision makingDevelop recommendation engines to enhance user/customer experienceCreate customer seg

Design end-to-end AI solutions based on business requirementsDevelop and deploy machine learning models for various use casesBuild predictive analytics solutions to support data-driven decision makingDevelop recommendation engines to enhance user/customer experienceCreate customer seg

Review and enforce information security policies and cybersecurity standards across all engagement activitiesGuide teams on AI governance and responsible AI practices (Knowledge AI) ensuring AI systems are used and deployed ethicallyEnsureall data handling practices meet data protecti

Review and enforce information security policies and cybersecurity standards across all engagement activitiesGuide teams on AI governance and responsible AI practices (Knowledge AI) ensuring AI systems are used and deployed ethicallyEnsureall data handling practices meet data protecti

Identify data quality issues and implement solutions to improve data accuracy consistency and reliabilityDesign and build features from raw data to support machine learning and analytics use casesBuild and maintain robust data pipelines for efficient data processing and flowIntegrate

Identify data quality issues and implement solutions to improve data accuracy consistency and reliabilityDesign and build features from raw data to support machine learning and analytics use casesBuild and maintain robust data pipelines for efficient data processing and flowIntegrate

Design scalable secure and reliable infrastructure to support AI/ML workloadsBuild and implement MLOps pipelines to streamline model development testing and deploymentManage the end-to-end lifecycle of ML models from development through retirementSet up monitoring and observability sy

Design scalable secure and reliable infrastructure to support AI/ML workloadsBuild and implement MLOps pipelines to streamline model development testing and deploymentManage the end-to-end lifecycle of ML models from development through retirementSet up monitoring and observability sy

Develop and execute the companys public policy and government relations strategy in line with business objectives.Build and maintain strong relationships with government agencies regulators policymakers and industry stakeholders.Represent the company in discussions with ministries reg

Develop and execute the companys public policy and government relations strategy in line with business objectives.Build and maintain strong relationships with government agencies regulators policymakers and industry stakeholders.Represent the company in discussions with ministries reg

Lead and manage global L1L3 customersupport teams across multiple products regions and time zonesincluding 24x5 / 24x7 support models.Own customer experience metrics service performance SLA adherence escalations and key support KPIs including CSAT backlog management resolution efficie

Lead and manage global L1L3 customersupport teams across multiple products regions and time zonesincluding 24x5 / 24x7 support models.Own customer experience metrics service performance SLA adherence escalations and key support KPIs including CSAT backlog management resolution efficie