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Resort General Manager


Job Location:

Badulla - Sri Lanka

Monthly Salary: Not provided by the employer
Posted: 14 August 2026 (22 days ago)
Application Deadline: 11 November 2026
Vacancies: 1 Vacancy

Job Summary

  • Provide strategic and operational leadership across all hotel departments.
  • Drive guest satisfaction and maintain world-class service standards.
  • Achieve financial goals through revenue management cost control and profitability initiatives.
  • Lead coach and inspire a high-performing team building a culture of engagement and accountability.
  • Develop and implement business strategies to strengthen market position and support long-term growth.
  • Ensure compliance with legal health safety and brand standards.
  • Build strong relationships with guests business partners travel agents corporate clients and local stakeholders.
  • Identify ways to improve operational efficiency and guest experience through innovation and best practices.
  • Work closely with the Corporate Leadership Team to deliver business objectives and strategic initiatives.

Requirements

  • Bachelors degree in Hospitality Management Business Management or related field (postgraduate qualification a plus).
  • Minimum10 years progressive leadership experience in luxury hotels/resortsincluding at least 5 years as General Manager or Resident Manager.
  • Strong commercial acumen with proven experience driving revenue growth and profitability.
  • Demonstratedexpertise across Rooms Division Food & Beverage RevenueManagement Sales & Marketing and overall hotel operations.
  • Outstanding leadership people development and change management skills.
  • Excellent communication negotiation and stakeholder management abilities.
  • Passion for delivering great guest experiences and building strong teams.
  • Solid understanding of quality assurance sustainability and operational excellence.
  • Experience with internationally recognized hospitality brands is a plus.

Skills Required

  • Hotel/resort operations leadership
  • Revenue management & profitability
  • Rooms Division & Food & Beverage expertise
  • Sales & marketing
  • People leadership & team development
  • Stakeholder & guest relationship management
  • Change management
  • Quality assurance & sustainability practices