Freshworks

About Freshworks

Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user. Headquartered in San Mateo, California, Freshworks has a global team operating from 13 global locations to serve more than 65,000 companies -- from startups to public companies – that rely on Freshworks software-as-a-service to enable a better customer experience (CRM, CX) and employee experience (ITSM). Freshworks’ cloud-based software suite includes Freshdesk (omni-channel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk), Freshchat (AI-powered bots), supported by Neo, our underlying platform of shared services. Freshworks is featured in global national press including CNBC, Forbes, Fortune, Bloomberg and has been a BuiltIn Best Place to work in San Francisco and Denver for the last 3 years. Our customer ratings have earned Freshworks products TrustRadius Top Rated Software ratings and G2 Best of Awards for Best Feature Set, Best Value for the Price and Best Relationship.

691 Job openings in Freshworks

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Full-time

Work from our Berlin office as this is an onsite roleManage a large volume of daily outbound interactions with prospective Freshworks customers via phone email and other media channels. The goal is to raise interest level qualify educate and connect them with our sales teams in o More...

Employer Active Posted on 23 Apr | Full-time | Easy Apply
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Remote

We are seeking a motivated individual to assist our growing Professional Services customer acquisition team!As a Services Sales Manager you will partner with product Account Executives to prospect for and acquire new customers with the Services messaging/value as core to the offering More...

Employer Active Posted on 23 Apr | Remote | Easy Apply
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Full-time

Freshworks is looking for a MidMarket Account Executive to join our growing sales organization. As an Account Executive in our MidMarket segment youll play an essential role in expanding our footprint and driving business growth through our Employee Experience (EX) solutions. Your foc More...

Employer Active Posted on 23 Apr | Full-time | Easy Apply
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Full-time

We are seeking an experienced Senior Finance Manager to join our R&D Finance team at Freshworks. In this pivotal role youll be the strategic finance partner to our Product and Engineering teams helping shape key decisions with your financial expertise and strong analytical skills. More...

Employer Active Posted on 23 Apr | Full-time | Easy Apply

We are seeking a highly skilled and analytical Analyst Demand Generation Performance to join our Demand Generation Marketing team. This role will work closely with the Marketing Operations and Analytics team and Demand Generation team to analyze data extract actionable insights and su More...

Employer Active Posted on 23 Apr | Full-time | Easy Apply
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Full-time

The Americas Field Marketing Manager SMB/Commercial Segment plays a pivotal role in shaping and executing marketing programs that enhance customer engagement and accelerate business pipeline growth. This role is responsible for developing and implementing targeted marketing initiativ More...

Employer Active Posted on 23 Apr | Full-time | Easy Apply
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Full-time

Organizations everywhere struggle under the crushing costs and complexities of solutions that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or w More...

Employer Active Posted on 23 Apr | Full-time | Easy Apply
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Full-time

About the Role:Involved in every phase of SDLC Senior SETs at Freshworks are in complete ownership ofthe testing component of the organizations cuttingedge projects. Interfacing very closelywith developers they provide expertise in the planning constructing and thesuccessful deployme More...

Employer Active Posted on 23 Apr | Full-time | Easy Apply

The Senior Manager Global Customer Success Enablement is responsible for developing and delivering customer success training programs. The role involves collaborating with stakeholders and building effective training to empower customer success teams to achieve their goals. The ideal More...

Employer Active Posted on 23 Apr | Full-time | Easy Apply
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Remote

Device42 is the most comprehensive agentless discovery system for Hybrid IT available today.Device42 can continuously discover map and optimize infrastructure and applications acrossdata centers and cloud providing accurate views of your IT ecosystem. Customers in more than60 countrie More...

Employer Active Posted on 23 Apr | Remote | Easy Apply

This role focuses on curriculum development people management and program management. You will partner with our GotoMarket (GTM) teams to lead the design of measurably effective and engaging learning programs and resources to equip our sales partner and customer success teams with the More...

Employer Active Posted on 23 Apr | Full-time | Easy Apply
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Full-time

We are looking for an experienced and strategic Account Executive who has a knack in generating new business (new logo acquisition) for Freshworks.  They should have a consultative sales approach a successful track record growing and onboarding clients with polished presentation More...

Employer Active Posted on 23 Apr | Full-time | Easy Apply
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Full-time

We are looking for a highly analytical and strategic Director Analytics to lead a team focused on datadriven insights for the gotomarket organization. This role will be responsible for developing and executing strategies that analyze and optimize business performance across multiple f More...

Employer Active Posted on 23 Apr | Full-time | Easy Apply
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Full-time

At Freshworks we believe great employee experiences start with great people and that includes you. Were growing fast and were looking for a MidMarket Account Executive whos passionate about building relationships solving meaningful problems and shaping the future of work.&# More...

Employer Active Posted on 23 Apr | Full-time | Easy Apply

We are seeking a Senior Director of Digital Acquisition and Revenue Marketing (Growth) to lead and optimize Freshworks digital marketing strategy. This key leadership role will focus on developing strategies driving and scaling a highperforming team to drive demand generation and rev More...

Employer Active Posted on 23 Apr | Full-time | Easy Apply

The Senior Director of Global Talent Development will lead the strategy and of our talent development and organizational development efforts ensuring our leaders and employees are equipped to succeed and drive meaningful impact. This role is instrumental in building a culture that fu More...

Employer Active Posted on 23 Apr | Full-time | Easy Apply
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Full-time

Lets be honest most business software just isnt fun to use. Its clunky. Its complicated. And somehow it costs a fortune. But what if it didnt have to be that way At Freshworks we believe business software should be as easy and delightful as the apps you love in yo More...

Employer Active Posted on 23 Apr | Full-time | Easy Apply
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Full-time

Work from our Paris office as this is an onsite roleManage a large volume of daily outbound interactions with prospective Freshworks customers via phone email and other media channels. The goal is to raise interest level qualify educate and connect them with our sales teams in or More...

Employer Active Posted on 23 Apr | Full-time | Easy Apply
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Full-time

We are looking for an experienced Customer Success Manager (CSM) to join our Customer Success team in London. This Individual Contributor role will focus on scaling customer engagement ensuring value realization and driving adoption across a book of business of up to 150 customers.As More...

Employer Active Posted on 23 Apr | Full-time | Easy Apply

Our Customer Success Specialists will proactively engage with customers to provide strategic and tactical guidance to them in order to increase the value they acquire from Freshworks suite of products.Responsibilities Engage proactively with customers using the engagement model (based More...

Employer Active Posted on 23 Apr | Full-time | Easy Apply