Senior Manager, GTM Tooling
Senior Manager, GTM Tooling
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Salary Not Disclosed
1 Vacancy
Job Description
Freshworks is seeking a highly skilled Senior Manager for its GTM Tooling team to manage our GTM tech stack with a strong focus on Sales tools. This role will be pivotal in driving commercial decisionmaking and optimizing sales processes across both Enterprise and SMB segments. Acting as the bridge between IT Sales and RevOps the Senior Manager will ensure endtoend accountability alignment with business goals and ROI in SalesTech strategies and integrations.
Key Responsibilities:
Integrations & Partnerships:
- Develop and implement integration strategies for thirdparty tools ensuring seamless alignment with Salesforce to enhance overall sales productivity.
- Collaborate with vendors to manage and evolve integrations setting clear timelines and KPIs.
Sales Process Optimization:
- Partner closely with Sales IT and RevOps to analyze recommend and drive endtoend sales processes with a focus on best practices and ROI.
- Serve as a tiebreaker on commercial decisions to align business teams on CRM priorities and desired outcomes.
Stakeholder Management & Accountability:
- Act as the intermediary between IT (PMO responsibilities) Revenue Enablement and the Sales organization synthesizing decisions and outcomes for mutual accountability.
- Engage stakeholders across departments to align on CRM functionality timelines and GTM goals.
Drive ROI and Strategic Development:
- Continuously assess and communicate the value and ROI of Salesforce and related tooling investments.
- Develop and refine strategies for CRM and sales tooling enhancements creating a roadmap for future improvements and scalability.
Tool Management & Operations:
- Own the overall management and operations of key thirdparty sales tools.
- Oversee daily administration troubleshooting and maintenance of tools; manage user access permissions and training for various integrated sales applications.
- Monitor tool performance identify issues and implement solutions to ensure optimal functionality.
- Develop and maintain documentation for tool usage processes and configurations.
Please note this is a hybrid role with onsite expectations of 3x/ week (Tues Thurs) from our San Mateo CA headquarters.
Qualifications :
- 8 years of experience in CRM and SalesTech management with strong expertise in Salesforce.
- Deep understanding of sales processes CRM and sales automation in both enterprise and SMB contexts.
- Proven experience managing and integrating thirdparty tools (e.g. Outreach ZoomInfo LinkedIn Sales Navigator Seismic) with Salesforce.
- Demonstrated ability to influence and align crossfunctional teams with a strong track record of delivering highROI CRM projects.
- Exceptional organizational communication and problemsolving skills.
- Strategic thinker with the ability to synthesize complex information and make datadriven decisions.
Additional Information :
This role is based in the San Francisco Bay Area and the expected base salary range for this position is as shown below. The actual base pay is dependent upon a variety of jobrelated factors such as professional background training work experience business needs and market demand. Therefore in some circumstances the actual salary could fall outside of this expected range. This pay range is subject to change and may be modified in the future. This role is also eligible for a target bonus.
Compensation Package
$182600 $262000 Base Salary
Freshworks offers multiple options for dental medical vision disability and life insurances. Equity ESPP flexible PTO flexible spending commuter benefits and wellness benefits are also offered. Freshworks also offers adoption and parental leave benefits.
At Freshworks we are creating a global workplace that enables everyone to find their true potential purpose and passion irrespective of their background gender race sexual orientation religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant richer work environment that advances the goals of our employees communities and the business.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
